Quality Assurance Manager — Regulatory & CAPA Lead

supply-chain; Bloomington (CA); On-site; USD 85,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

General Bonus Plan

PTO

Job summary

DHL Supply Chain is seeking a QA Manager I to lead quality assurance activities across sites and customers. You will manage CAPA, audits, and regulatory compliance programs while coordinating with stakeholders to implement robust quality solutions.

The role requires a Bachelor degree with relevant experience in a regulated environment, strong data analysis, and leadership capabilities. A comprehensive benefits package is offered, alongside career growth opportunities within a global logistics

Qualifications

• Bachelor Degree or equivalent 4 years work experience, required
• Certification related to quality control, preferred
• 3+ years experience in a regulated environment OR ISO 9001 compliant or certified, required
• 1+ years of supervisory or management experience, required
• Manufacturing, Food, Life Sciences, or 3PL Industry experience, required
• Participation in successful standards organization registration in a complex environment
• Supervising or implementing quality control programs
• Knowledge of regulations such as FDA, GxPs, ATF, DEA, etc.
• Administrator of training in compliance to regulated standards
• People development
• People management
• Process development
• Sufficient computer application experience
• Strong written and verbal communication
• Data analysis experience
• Training and facilitation skills
• Self management
• Problem solving
• Project management
• Presenting
• Report creation
• Solution execution

Responsibilities

• Oversee quality system maintenance and continuous improvement, including management review and CAPA
• Oversee licenses, permits, and registrations process
• Manage regulatory compliance across sites per applicable standards and customer requirements
• Ensure systems and equipment are validated and change control is maintained
• Hire, train, and develop quality associates
• Monitor training and development for compliance
• Collaborate with continuous improvement to drive workshops
• Review regulatory, customer, and 3rd party audits and provide recommendations
• Identify trends in QA metrics and report to leadership
• Serve as primary customer contact for QA initiatives
• Develop, distribute, and maintain regular management reports
• Manage site suppliers and audit processes
• Represent DHL in customer events and meetings

Skills

Quality Assurance

Regulatory Compliance

GxP Knowledge

Audits

CAPA

Data Analysis

Education

Bachelor Degree or equivalent

Quality Certification (preferred)

Job description

DHL Supply Chain is seeking a QA Manager I to lead quality assurance activities across sites and customers. You will manage CAPA, audits, and regulatory compliance programs while coordinating with stakeholders to implement robust quality solutions.

The role requires a Bachelor degree with relevant experience in a regulated environment, strong data analysis, and leadership capabilities. A comprehensive benefits package is offered, alongside career growth opportunities within a global logistics