Quality Assurance Manager - Compliance & Audit Leader

CoreCivic; Youngstown (OH); On-site; USD 60,000 - 64,000; Full time

Job summary

CoreCivic seeks a Manager, Quality Assurance to lead QA activities in an institutional, secure setting with a focus on high-quality care. The role oversees audits, inspections, policy implementation, and corrective actions to ensure compliance with company standards and contractual requirements.

The position requires a Bachelor's degree in a related field, two years' QA experience, strong analytical and communication skills, and a valid driver's license. Domestic travel may be required.

Qualifications

• Bachelor's degree required in criminal justice, corrections, social/behavioral science, quality assurance, business administration or related field.
• Two years of experience in corrections, quality assurance, accreditation, or related field required.
• Additional experience may substitute for education on a year-for-year basis.
• Excellent written communication and analytical ability required.
• Valid driver's license required.

Responsibilities

• Manage all areas of Quality Assurance including audits, inspections, data gathering and analysis, reporting and training.
• Collaborate with facility management and contracting agencies to implement policies and procedures in compliance with standards.
• Coordinate audits/inspections and develop corrective action plans to address root causes.
• Ensure ACA audit readiness and maintain ACA files.
• Provide direction and best practices using data and policy guidance.
• Prepare and maintain standard operating records and reports as required.
• Support legal reviews and provide facility records for lawsuits or hearings.
• Supervise and train QA staff as needed.
• Domestic U.S. travel may be required.

Skills

Analytical ability

Written communication

Problem solving

Education

Bachelor's degree in criminal justice, corrections, social/behavioral science, quality assurance, business administration

Tools

Microsoft Office

Job description

CoreCivic seeks a Manager, Quality Assurance to lead QA activities in an institutional, secure setting with a focus on high-quality care. The role oversees audits, inspections, policy implementation, and corrective actions to ensure compliance with company standards and contractual requirements.

The position requires a Bachelor's degree in a related field, two years' QA experience, strong analytical and communication skills, and a valid driver's license. Domestic travel may be required.