Quality Assurance Supervisor — Behavioral Health & Compliance

Children's Institute, Inc.; Los Angeles (CA); On-site; USD 85,000 - 103,000; Full time

Benefits offered by this job

Generous PTO

Health insurance

Tuition reimbursement

Retirement plan

Job summary

Children’s Institute, Inc. seeks a QA leader to oversee integrity of QA activities across programs, ensuring compliance, accurate chart/documentation, timely reporting, and audit readiness. You will coordinate with DMH, senior leaders, HIM, and program managers to promote a compliant and high-quality care model.

Responsibilities include developing policies, leading training, safeguarding PHI, and driving performance improvement across multiple teams to uphold CII’s mission and values.

Qualifications

• Four years of managerial, supervisory experience in a behavioral health or related field.
• Four years of program, quality assurance, billing or service navigation experience.
• Current and valid licensure, registration or waiver with Board of Behavioral Sciences (BBS) or Board of Psychology (BOP).
• Possesses a valid driver’s license and state-required auto insurance.
• Required to travel extensively (> 50% of the time).
• Ability to work with minimal supervision.
• Maintains patient privacy, including protecting PHI.

Responsibilities

• Serve as primary liaison to the Department of Mental Health (DMH) for agency needs and policy clarification.
• Provide information to senior leadership for vetting prior to sharing with program staff and DMH.
• Monitor quality assurance review activities, ensure timely reporting, and maintain communication with multiple teams.
• Lead preparation for external/internal program audits and support standardization of compliance.

Skills

Leadership

Communication

HIPAA knowledge

Education

Master’s or doctoral degree in psychology, social work, child development, or related field

Managerial/supervisory experience in behavioral health

Tools

Electronic Health Records System

Job description

Children’s Institute, Inc. seeks a QA leader to oversee integrity of QA activities across programs, ensuring compliance, accurate chart/documentation, timely reporting, and audit readiness. You will coordinate with DMH, senior leaders, HIM, and program managers to promote a compliant and high-quality care model.

Responsibilities include developing policies, leading training, safeguarding PHI, and driving performance improvement across multiple teams to uphold CII’s mission and values.