Quality Assurance Specialist: Training & Compliance Lead

The Salvation Army; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading non-profit organization is seeking a Quality Assurance Specialist to ensure compliance with quality programs and standards across multiple locations. This role involves conducting audits, training staff, and maintaining records related to resident safety and care. Ideal candidates should have a Bachelor's degree or significant management experience. Responsibilities also include overseeing incident management and providing reports to leadership. Full-time position requires strong organizational skills, availability, and certifications in First Aid/CPR.

Qualifications

• Bachelor's Degree or more than 5 years of experience in management, leadership, or Human Resources management.
• At least 2 years of experience of proven with OPWDD.
• 1 year experience in staff training and audit reviews.

Responsibilities

• Monitor procedures and quality assurance program compliance.
• Conduct audits and inspections of facilities in the DDS network.
• Provide and schedule essential employee training programs.

Skills

Organizational skills

Interpersonal skills

Customer service experience

Leadership

Education

Bachelor's Degree or more than 5 years of experience in management

2 years of experience with OPWDD

Job description

A leading non-profit organization is seeking a Quality Assurance Specialist to ensure compliance with quality programs and standards across multiple locations. This role involves conducting audits, training staff, and maintaining records related to resident safety and care. Ideal candidates should have a Bachelor's degree or significant management experience. Responsibilities also include overseeing incident management and providing reports to leadership. Full-time position requires strong organizational skills, availability, and certifications in First Aid/CPR.