Quality Assurance Lead - Plasma Center Compliance

CSL Plasma; Indianapolis (IN); On-site; USD 65,000 - 85,000; Full time

Job summary

CSL Plasma is seeking a Quality Assurance Coordinator to support the Assistant Manager of Quality in monitoring center processes for compliance with CSL procedures and regulatory requirements. You will ensure training, SOPs, and investigations are conducted effectively to sustain operations and product quality.

The role involves coordinating training, performing QA reviews, and supporting audits while maintaining accurate records and data integrity across the center.

Qualifications

• Minimum 1 year of leadership experience or equivalent in a regulated environment.
• Strong customer service skills.
• Strong critical reasoning, decision-making and problem solving abilities.
• Excellent organizational skills and attention to detail managing multiple tasks and deadlines.
• Understanding of Quality Systems and regulated training requirements.

Responsibilities

• Perform final QA review and release for shipments and documents.
• Ensure QA records are complete, accurate and timely; initiate investigations and corrective actions.
• Maintain training documents and Learning Management System data integrity.
• Coordinate and monitor all training activities, including onboarding and retraining.
• Lead internal audits and assist with external audits by regulators and customers.
• Identify non-conformities and drive continuous improvement in quality, safety and training.

Skills

Leadership experience

Customer service

Critical reasoning

Decision-making

Problem solving

Quality systems knowledge

Education

Associate or Bachelor’s degree in business or biological sciences

High school diploma or equivalent

Job description

CSL Plasma is seeking a Quality Assurance Coordinator to support the Assistant Manager of Quality in monitoring center processes for compliance with CSL procedures and regulatory requirements. You will ensure training, SOPs, and investigations are conducted effectively to sustain operations and product quality.

The role involves coordinating training, performing QA reviews, and supporting audits while maintaining accurate records and data integrity across the center.