Quality Assurance & Compliance Specialist

CSL; Boise (ID); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

CSL benefits

Job summary

CSL is seeking a QA-focused professional to support the Assistant Manager of Quality in monitoring plasma center processes and ensuring compliance with CSL Operating Procedures and applicable regulations. The role involves coordinating training, auditing, and reporting on quality metrics to sustain operations.

You will collaborate with center management, support internal and external audits, and drive continuous improvement in training, safety, and documentation at the center level.

Qualifications

• Minimum 1 year of leadership experience or equivalent in a regulated environment.
• Strong customer service skills and ability to handle multiple tasks with attention to detail.
• Understanding of Quality Systems and regulated training requirements.

Responsibilities

• Perform final QA review and release for all shipment and associated documents.
• Ensure center records QA reviews for thoroughness and timeliness; initiate investigations and document deficiencies.
• Maintain and review plasma center personnel training documents to ensure CSL procedures and regulatory requirements.
• Maintain the Learning Management System data integrity and generate reports.
• Coordinate and monitor delivery of training (new hire, annual, retraining) to meet requirements.
• Lead internal audits and support external audits; communicate non-conformities and coordinate corrective actions.
• Promote safety and environmental policies; ensure compliance with OSHA, FDA, and other regulations.

Skills

Leadership

Customer service

Critical thinking

Organizational skills

Quality systems

Education

High school diploma

Associate or Bachelor’s degree preferred

Job description

CSL is seeking a QA-focused professional to support the Assistant Manager of Quality in monitoring plasma center processes and ensuring compliance with CSL Operating Procedures and applicable regulations. The role involves coordinating training, auditing, and reporting on quality metrics to sustain operations.

You will collaborate with center management, support internal and external audits, and drive continuous improvement in training, safety, and documentation at the center level.