Quality Assurance Lead — ISO 9001 & QMS

Kenco Group; Franksville (WI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance (HSA/HRA/FSA)

Dental Insurance

Vision Insurance

Life Insurance

Short/Long Term Disability

Paid Parental Leave

401(k)

Paid Time Off

Holidays

Job summary

The Quality Assurance Coordinator at Kenco Group supports the site quality management system, ensuring processes and procedures meet applicable standards and customer requirements. This role leads the development of documents and tools to guide the QMS and educates operational personnel on QMS requirements.

It also supports and assesses the implementation of the Kenco Operating System as it relates to quality assurance, driving continuous improvement with data-driven insights across the site.

Qualifications

• Bachelor’s degree in engineering, business, or related field required or equivalent years of experience.
• Equivalent years of experience is defined as one year of professional experience for each year of college requested.
• 2-4 years’ experience in a quality assurance role.
• Knowledge and experience with ISO 9001:2015 Lead Auditor Certification preferred.

Responsibilities

• Maintain, update, and add as necessary site policies, procedures, standard work instructions, and tools to improve the efficacy of the quality management system.
• Administer internal audit program to ensure compliance to the quality management system through training auditors, auditing processes and procedures, and measuring results.
• Identify training needs and organize training interventions to meet quality standards.
• Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations to improve the quality management system.
• Collect and compile statistical quality data and analyze to identify areas for improvement to the quality management system.

Skills

Quality Assurance

Auditing

Root Cause Analysis

Continuous Improvement

Education

Bachelor's degree in engineering, business, or related field

Lead Auditor Certification

Job description

The Quality Assurance Coordinator at Kenco Group supports the site quality management system, ensuring processes and procedures meet applicable standards and customer requirements. This role leads the development of documents and tools to guide the QMS and educates operational personnel on QMS requirements.

It also supports and assesses the implementation of the Kenco Operating System as it relates to quality assurance, driving continuous improvement with data-driven insights across the site.