Quality Assurance Lead – Logistics & Continuous Improvement

KLS Kenco Logistic Services, LLC; Rockford (IL); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Medical insurance including HSA, HRA &

Dental Insurance

Vision Insurance

401(k)

Paid Parental Leave

Paid Time Off (PTO)

Employer Paid Holidays

Job summary

Kenco Logistics is seeking a Quality Assurance Coordinator to support the site quality management system and ensure processes meet standards and customer requirements. You will lead documents and tools, educate staff on QMS requirements, and support the Kenco Operating System implementation related to quality assurance.

The role emphasizes audits, training, root-cause analysis, and data-driven improvements across the site, with travel roughly 25% or less.

Qualifications

• Bachelor’s degree in engineering, business, or related field.
• 2–4 years of quality assurance experience.
• ISO 9001:2015 Lead Auditor Certification preferred.
• Equivalent years of experience considered for each year of college.

Responsibilities

• Maintain, update site policies, procedures, and work instructions to improve the QMS.
• Administer internal audit program and train auditors.
• Identify training needs and organize quality-related training.
• Investigate customer complaints and non-conformance with root-cause analysis.
• Collect and analyze quality data to identify improvement opportunities.

Skills

Quality management

Auditing

Training

Continuous improvement

Education

Bachelor’s degree in engineering or business

2–4 years QA experience

ISO 9001:2015 Lead Auditor Certification (preferred)

Job description

Kenco Logistics is seeking a Quality Assurance Coordinator to support the site quality management system and ensure processes meet standards and customer requirements. You will lead documents and tools, educate staff on QMS requirements, and support the Kenco Operating System implementation related to quality assurance.

The role emphasizes audits, training, root-cause analysis, and data-driven improvements across the site, with travel roughly 25% or less.