Quality Assurance Lead: Government Records & Compliance

Potawatomi-Federal-Solutions; Spanish Lake (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Potawatomi-Federal-Solutions is seeking a Quality Assurance Lead in Spanish Lake, Missouri, to proactively prevent issues affecting contract performance on a government work site. The role implements a contractor quality control program ensuring records management, document processing, and delivery meet government requirements.

Responsibilities include supervising training, maintaining quality records, and coordinating corrective actions with site personnel and government staff.

Qualifications

• Must have at least 3 years' experience in a records facility or related setting.
• Minimum 1 year in Quality Assurance/Quality Control.
• BA or 7 years' work experience combined with educational attainment acceptable.
• High School Diploma or equivalent.
• Strong communication and reasoning skills.
• Ability to communicate and work in a team environment.
• Ability to work with minimal supervision.
• Maintain accuracy with very low error rate in data/file operations.
• Strong attention to detail.
• Proficiency with standard computer software applications.
• Valid State Driver's License.
• Ability to meet security requirements (badge).
• Ability to pass drug screen and background check.
• Ability to perform in a labor-intensive environment.

Responsibilities

• Collect and maintain records confirming all contractor personnel have completed required training.
• Ensure services are performed to government customer standards.
• Develop procedures to identify and prevent defective services.
• Oversee remediation procedures where quality levels are not met.
• Implement quality system and records, generate quality reports for management review.
• Analyze quality data and recommend changes to the Site Manager.
• Ensure site personnel are trained in quality practices.
• Manage corrective action requests and document resolutions for quality issues.
• Recommend changes regarding quality control.
• Coordinate quality performance and customer service issues with government personnel and Site Manager.
• Provide guidance on the contractor's Quality Control program onsite.

Skills

Communication

Teamwork

Attention to detail

English proficiency

Computer literacy

Self-management

Education

High School Diploma

Associate's degree

Tools

MS Office

Data entry software

Job description

Potawatomi-Federal-Solutions is seeking a Quality Assurance Lead in Spanish Lake, Missouri, to proactively prevent issues affecting contract performance on a government work site. The role implements a contractor quality control program ensuring records management, document processing, and delivery meet government requirements.

Responsibilities include supervising training, maintaining quality records, and coordinating corrective actions with site personnel and government staff.