Quality Assurance & Data Systems Lead (Hybrid)

Volunteers of America-Greater New York; New York (NY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birthday Holiday

Job summary

Volunteers of America-Greater New York is seeking a Quality Assurance Manager for Data Systems. This hybrid role involves managing and updating agency dashboards, monitoring quality assurance processes, and overseeing agency outcomes. The ideal candidate will have a bachelor’s degree, two years of relevant experience, and strong communication skills.

Benefits include medical, dental, vision coverage, life insurance, retirement plan, and paid time off. Join a mission-driven team making a difference in the community.

Qualifications

• Bachelor’s degree in a related field is required.
• Two years of experience in data quality and data systems.
• Demonstrated ability in written and verbal communication.

Responsibilities

• Manage, update and distribute agency dashboards.
• Monitor and manage the quality assurance help desk.
• Manage, monitor and analyze agency outcomes.
• Review and respond to agency-wide incident reports.
• Train agency workforce on incident identification and reporting.
• Assist in developing ongoing staff training for electronic health record.
• Support daily operations of Research & Evaluation.

Skills

Data quality

Data systems

Training

Audit and evaluation data collection

Incident management

Written communication

Verbal communication

Education

Bachelor’s degree in a related field

Job description

Volunteers of America-Greater New York is seeking a Quality Assurance Manager for Data Systems. This hybrid role involves managing and updating agency dashboards, monitoring quality assurance processes, and overseeing agency outcomes. The ideal candidate will have a bachelor’s degree, two years of relevant experience, and strong communication skills.

Benefits include medical, dental, vision coverage, life insurance, retirement plan, and paid time off. Join a mission-driven team making a difference in the community.