Quality Assurance Coordinator - QMS Lead & Audits

Kenco-Group; Rockford (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance (HSA/HRA/FSA)

Supplemental insurance

Dental Insurance

Vision Insurance

Life insurance

Short & Long Term Disability

Paid Parental Leave

401(k)

Paid Time Off

Employer-paid Holidays

Job summary

Kenco Logistics is seeking a Quality Assurance Coordinator to lead development and maintenance of the site quality management system. You will educate and support operations on QMS requirements while driving implementation of the Kenco Operating System related to quality assurance.

The role includes maintaining policies, procedures, and work instructions, managing internal audits, and performing root cause investigations of customer complaints.

Qualifications

• Bachelor’s degree or equivalent years of experience.
• 2–4 years’ experience in a quality assurance role.
• Knowledge of ISO 9001:2015; Lead Auditor certification preferred.

Responsibilities

• Maintain, update, and add site policies, procedures, standard work instructions, and tools to improve the quality management system.
• Administer internal audit program to ensure compliance to the quality management system through training auditors, auditing processes and procedures, and measuring results.
• Identify training needs and organize training interventions to meet quality standards.
• Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations to improve the quality management system.
• Collect and compile statistical quality data and analyze to identify areas for improvement to the quality management system.

Skills

Action Oriented

Collaborates

Decision Quality

Optimizes Work Processes

Situational Adaptability

Education

Bachelor's degree in engineering, business, or related field

Tools

ISO 9001:2015 Lead Auditor Certification

Job description

Kenco Logistics is seeking a Quality Assurance Coordinator to lead development and maintenance of the site quality management system. You will educate and support operations on QMS requirements while driving implementation of the Kenco Operating System related to quality assurance.

The role includes maintaining policies, procedures, and work instructions, managing internal audits, and performing root cause investigations of customer complaints.