Quality Assurance Lead — ISO 9001 & Continuous Improvement

Kenco Group; Chattanooga (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

Life Insurance

Short/Long Term Disability

Paid Parental Leave

401(k)

Paid Time Off

Employer Paid Holidays

Job summary

Kenco Logistics is hiring a Quality Assurance Coordinator to lead the site quality management system, create documents and tools, and educate staff on QMS requirements. The role supports the Kenco Operating System and drives continuous quality improvements across operations.

The position demands 2–4 years in QA, a bachelor’s degree in a related field, and knowledge of ISO 9001:2015, with Lead Auditor certification preferred.

Qualifications

• Bachelor’s degree in engineering, business, or related field required.
• 2–4 years of experience in a quality assurance role.
• Knowledge of ISO 9001:2015 required.
• Lead Auditor Certification preferred.

Responsibilities

• Maintain site policies, procedures, and work instructions to improve the quality management system.
• Administer internal audit program and train auditors.
• Identify training needs and organize training interventions for quality standards.
• Investigate customer complaints and root cause/corrective actions.
• Collect and analyze statistical quality data to identify improvement opportunities.

Skills

Quality assurance

Root cause analysis

Auditing

Team collaboration

Education

Bachelor’s degree in engineering, business, or related field

Tools

Lead Auditor Certification

ISO 9001:2015

Job description

Kenco Logistics is hiring a Quality Assurance Coordinator to lead the site quality management system, create documents and tools, and educate staff on QMS requirements. The role supports the Kenco Operating System and drives continuous quality improvements across operations.

The position demands 2–4 years in QA, a bachelor’s degree in a related field, and knowledge of ISO 9001:2015, with Lead Auditor certification preferred.