Quality Assurance & Compliance Lead

Equus Workforce Solutions; Hackensack (NJ); On-site; USD 55,000 - 65,000; Full time

Job summary

Equus Workforce Solutions is seeking a Quality and Project Manager to review programs, monitor compliance, and support the development of quality improvements across centers. You will conduct audits, write procedures, provide policy guidance, and support contracting and worksite agreements.

This role emphasizes strong communication and analytical skills in a governed environment. Starting salary ranges from $55k to $65k with confidential handling of applicant data and adherence to EEO

Qualifications

• Bachelor's degree in related field.
• Minimum three years' experience in Quality and Project Management as well as conducting quality assurance audits and developing quality improvement action plans.
• Knowledge of the principles, practices, methods, and techniques of Quality Management.
• Strong communication and analytical skills.
• Ability to design and deliver presentations/programs.
• Familiarity with Microsoft Word, Excel, PowerPoint, and Access

Responsibilities

• Conducts case file review of all programs (Choices NCP, Choices TANF, SNAP, TAA, WIOA Adult/ DW/Young Adult).
• Manages surveillance of workforce activities and uses sampling, audit, and observation techniques to evaluate compliance with policies and contract requirements.
• Assists with creating and updating standard operating procedures.
• Performs monthly center Personal Identifiable Information checks to monitor compliance with Board/Equus policies.
• Provides policy clarification and technical support to center staff.
• Helps with financial audits to include support services and worksite agreement contracts.
• Writes, reviews, and updates quality improvement plan items.
• Organizes and participates in Administrative Quality Committee (min five per year).
• Presents feedback to management and recommends corrective action in weekly reports.
• Follows up on corrective action plans.

Skills

Quality management

Analytical skills

Communication skills

Presentation skills

MS Office

Education

Bachelor's degree

Job description

Equus Workforce Solutions is seeking a Quality and Project Manager to review programs, monitor compliance, and support the development of quality improvements across centers. You will conduct audits, write procedures, provide policy guidance, and support contracting and worksite agreements.

This role emphasizes strong communication and analytical skills in a governed environment. Starting salary ranges from $55k to $65k with confidential handling of applicant data and adherence to EEO