Quality Assurance & Compliance Coordinator

Stephen Gould Corporation; Town of Whitestown (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Stephen Gould Corporation is seeking a Quality Coordinator to support our quality management system by maintaining documentation, handling audits, and coordinating quality-related activities across departments. The role ensures products, processes, and services meet internal standards as well as customer and regulatory requirements.

You will liaise between production, engineering, operations and quality leadership and contribute to continuous improvement initiatives while supporting training and

Qualifications

• 1–3 years of experience in quality assurance, quality control, manufacturing, or related areas.
• ISO 9001:2015 expertise.
• Internal auditing skills—planning, conducting, reporting and follow-up; familiarity with audit checklists and sampling.
• Document control & compliance: managing procedures, work instructions, records, and revision control.
• Corrective/Preventive Actions (CAPA): root cause analysis, 8D, and effectiveness verification.
• Communication & diplomacy: ability to interview auditees, explain findings, and influence without authority.
• Strong attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Travel—able to travel to other Midwest locations 4 times a year.
• Must be able to work out of the Whitestown, IN facility Monday through Friday 8am–5pm when not traveling.

Responsibilities

• Maintain and update quality documentation including SOPs, work instructions, forms, and training materials.
• Support internal audits by preparing schedules, gathering documentation, and assisting auditors.
• Monitor nonconforming material reports (NCRs), CAPAs, and follow-up activities to ensure timely closure.
• Coordinate supplier quality issues and work with the procurement team to gather data or documentation as needed.
• Assist in root cause analysis and problem-solving sessions.
• Track quality metrics and prepare weekly/monthly reports for leadership.
• Support training initiatives related to quality processes and procedures.
• Ensure compliance with ISO standards or other industry-specific quality requirements.
• Participate in continuous improvement projects focused on safety, quality, and efficiency.
• Serve as liaison between production, engineering, operations, and quality leadership.

Skills

Quality assurance

Quality control

ISO 9001

CAPA

Document control

Internal auditing

Communication

Detail orientation

Travel

Time management

Tools

Audit checklists

GxP knowledge

Job description

Stephen Gould Corporation is seeking a Quality Coordinator to support our quality management system by maintaining documentation, handling audits, and coordinating quality-related activities across departments. The role ensures products, processes, and services meet internal standards as well as customer and regulatory requirements.

You will liaise between production, engineering, operations and quality leadership and contribute to continuous improvement initiatives while supporting training and