Quality Coordinator: ISO & Continuous Improvement

Stephen Gould; Whitestown (IN); On-site; USD 52,000 - 76,000; Full time

Job summary

Stephen Gould seeks a Quality Coordinator to maintain the company’s quality management system (QMS) and ensure products, processes, and services meet internal and regulatory standards.

Based at our Whitestown, IN facility, you will update SOPs, support internal audits, track NCRs and CAPAs, coordinate supplier quality with procurement, and partner across production, engineering and quality leadership to drive continuous improvement.

Qualifications

• Associate degree or equivalent; bachelor's preferred.
• 1-3 years in quality assurance or manufacturing.
• ISO 9001:2015 expertise.
• Internal auditing: planning, conducting, reporting, follow-up.
• Document control and compliance management.
• CAPA and 8D problem solving.
• Strong communication and diplomacy.
• Travel to Midwest locations about 4 times a year.
• Whitestown, IN facility—Mon-Fri 8am-5pm when not traveling.

Responsibilities

• Maintain and update quality documentation (SOPs, forms, training materials).
• Support internal audits; prepare schedules and gather docs.
• Monitor NCRs, CAPAs, and follow-up for timely closure.
• Coordinate supplier quality issues with procurement.
• Assist in root cause analysis and problem solving.
• Track quality metrics and prepare leadership reports.
• Support training on quality processes.
• Ensure ISO or other quality standards compliance.
• Participate in continuous improvement projects focused on safety, quality, efficiency.
• Serve as liaison between production, engineering, operations, and quality leadership.

Skills

Quality Management

Internal Audits

CAPA & 8D

Documentation

Communication

ISO 9001

Root Cause Analysis

Travel

Education

Associate degree or equivalent

Bachelor's degree preferred

Tools

Audit checklists

PPAP

FMEA

SWOT

Job description

Stephen Gould seeks a Quality Coordinator to maintain the company’s quality management system (QMS) and ensure products, processes, and services meet internal and regulatory standards.

Based at our Whitestown, IN facility, you will update SOPs, support internal audits, track NCRs and CAPAs, coordinate supplier quality with procurement, and partner across production, engineering and quality leadership to drive continuous improvement.