Quality Assurance Coach Vehicle Testing (Flexible)

Government Recruitment Service; Colchester (VT); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Civil Service pension

25 days annual leave

Flexible working

Job summary

Government Recruitment Service in Colchester is seeking a Technical Quality Coach - Commercial to support high testing standards across the DVSA's Commercial Vehicle Testing scheme. You will provide professional, customer-focused guidance to internal and external stakeholders and coach teams to ensure consistent, accurate testing outcomes.

The role emphasizes coaching, mentoring and technical support, with a focus on quality improvement, data analysis and continuous service excellence.

Qualifications

• Quality assurance across the DVSA testing scheme and standards.
• Coaching, mentoring and technical support to improve testing quality.

Responsibilities

• Deliver quality assurance checks across the Commercial Vehicle Testing scheme to ensure DVSA compliance.
• Provide coaching, mentoring and technical support to improve testing quality, consistency and competency.
• Analyse quality and performance data to identify trends, risks and opportunities for improvement.
• Support appeals, complaints investigations, technical inspections and ATF suitability activities.
• Support authorisation, review and ongoing suitability of Authorised Testing Facilities (ATFs).
• Promote continuous improvement and service excellence within the Quality Centre of Excellence.

Job description

Government Recruitment Service in Colchester is seeking a Technical Quality Coach - Commercial to support high testing standards across the DVSA's Commercial Vehicle Testing scheme. You will provide professional, customer-focused guidance to internal and external stakeholders and coach teams to ensure consistent, accurate testing outcomes.

The role emphasizes coaching, mentoring and technical support, with a focus on quality improvement, data analysis and continuous service excellence.