Quality Assurance Clerk

Stars Behavioral Health Group; Fresno (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical/dental/vision benefits

CEU opportunities

BBS supervision hours

Recognition & rewards

Mileage reimbursement

Cell phone stipend

Internet stipend

Job summary

Stars Behavioral Health Group in Fresno, CA is seeking a Quality Assurance Clerk to support administrative workflows in the Central Star Outpatient Program. The role involves data entry, records review, and front desk duties Monday–Friday, 8:00 am–4:30 pm.

Starting compensation is $19.65–$20.00 per hour with a comprehensive benefits package, paid time off, and opportunities for paid CEUs. The ideal candidate has a high school diploma and about one year of office experience in a medical setting.

Qualifications

• High School diploma or equivalent required.
• 1 year general office experience preferred.
• 1 year in inpatient or outpatient medical setting with clerical experience in opening/closing medical records and/or front-office receptionist experience preferred.

Responsibilities

• Provided administrative support by entering client information, reviewing documents for accuracy, and scanning records into the electronic medical records system.
• Maintained data in tracking systems, scheduled appointments for psychiatrists, and assisted with front desk operations (greeting visitors, answering phones, processing mail).
• Ordered office supplies and audited scanned client records for errors or missing documents; ensured corrections were completed.

Skills

Data entry

File auditing

Office support

Record management

Education

High School diploma or equivalent

Job description

Partner with us in making a positive change! Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title: Quality Assurance Clerk Division/Program: Central Star Outpatient Program Starting Compensation: 19.65 - 20.00 USD Per Hour Working Location: Fresno, CA Working Hours/Shift: Monday thru Friday 8am to 430pm

Why Join Our Team?

• Competitive Compensation: Offering a salary that matches your skills and experience.
• Generous Time Off: Enjoy ample vacation and holiday pay.
• Comprehensive Benefits Package: Employer-paid medical, dental, and vision coverage. Additional voluntary benefits to support your lifestyle.
• Professional Growth Opportunities: On-the-job training with access to paid CEU opportunities. Career development programs designed to help you grow.
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
• Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication

What you bring to SBHG:

• Education: High School diploma or equivalent (e.g. GED, HiSET, etc.) required.
• Experience: (1) year of general office experience is preferred. (1) year in an inpatient or outpatient medical setting with clerical experience in opening and closing medical records AND/OR front-office receptionist experience preferred.

How you will make a difference:

Provided administrative support by entering client information, reviewing documents for accuracy, and scanning records into the electronic medical records system. Maintained data in tracking systems, scheduled appointments for psychiatrists, and assisted with front desk operations, including greeting visitors, answering phones, and processing mail. Ordered office supplies, maintained office equipment, audited scanned client records for errors or missing documents, and ensured corrections were completed. Also provided telephone support by directing calls, taking messages, and offering coverage for other Community Services staff and programs as needed.

Division/Program Overview:

• Population Served: Serves clients (ages 11-17)
• Facility & Setting: Outpatient community-based services and support.
• Skills & Services: Data entry, File auditing, Office support, and Record management

Role specific Benefits & Reimbursements:

• Mileage reimbursement included at a rate of $0.85 per mile and Monthly stipend included (Cell phone / Internet)

Learn more about SBHG at: https://www.starsinc.com/stars-inc/ For Additional Information: [e-mail]

Join an organization dedicated to improving lives and supporting those facing mental health and behavioral challenges. At Stars Behavioral Health Group, we are seeking passionate professionals ready to make a lasting, positive impact on children, youth, families, and adults across California. As a leading statewide provider, SBHG brings together over 2,000 professionals across 70+ specialized programs and 60+ locations, delivering compassionate care to more than 40,000 individuals each year.

We are committed to diversity as we believe exceptional care begins with a diverse team. SBHG is deeply committed to fostering an inclusive work environment that celebrates LGBTQ+, cultural, racial, and ethnic diversity across every level of our organization.