Quality Assurance Case Coordinator - Medical Reports

ExamWorks; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

ExamWorks is seeking a detail-oriented Case Coordinator to ensure medical reports meet accuracy, integrity, and regulatory standards. You will perform QA reviews, cite current medical literature, and verify client specifications are followed across reports and addendums.

The role requires strong medical terminology knowledge, typing speed, and proficiency with MS Office. Located in Dallas, TX, the position supports the Quality Assurance team in delivering compliant documentation.

Qualifications

• High school diploma or equivalent required.
• Minimum of two (2) years of clinical or related field experience, or an equivalent combination of education and experience.
• Knowledge of the insurance industry preferred, particularly claims management related to workers’ compensation, no-fault, liability, disability.

Responsibilities

• Performs quality assurance review of reports, correspondences, addendums or supplemental reviews.
• Ensures clear, concise, evidence-based rationales have been provided in support of all recommendations and/or determinations.
• Ensures that all client instructions and specifications have been followed and that all questions have been addressed.
• Ensures each review is supported by clinical citations and references when applicable and verifies that all references cited are current and obtained from reputable medical journals and/or publications.
• Ensures the content, format, and professional appearance of the reports are of the highest quality and in compliance with company standards.

Skills

Medical terminology

Communication skills

Typing 40 WPM

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Internet

Job description

ExamWorks is seeking a detail-oriented Case Coordinator to ensure medical reports meet accuracy, integrity, and regulatory standards. You will perform QA reviews, cite current medical literature, and verify client specifications are followed across reports and addendums.

The role requires strong medical terminology knowledge, typing speed, and proficiency with MS Office. Located in Dallas, TX, the position supports the Quality Assurance team in delivering compliant documentation.