Quality Associate Lead - 3rd Shift (Onsite)

WilsonHCG; Charlotte (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

WilsonHCG is seeking a Quality Associate Lead for 3rd shift at the Charlotte, NC facility. This onsite role provides floor-level leadership to Quality Associates, ensuring adherence to inspection standards and timely handling of quality issues.

You will monitor audits, guide problem resolution, and collaborate with cross-functional teams to sustain production quality and compliance with ISO 9001 standards. Strong leadership and hands-on coaching are essential.

Qualifications

• HS diploma or GED required.
• 2+ years of experience in manufacturing quality control.
• Strong communication, organizational and problem-solving skills.
• Ability to lift and move materials up to 35 lbs and stand/walk for long periods.

Responsibilities

• Provide daily floor-level leadership and support to Quality Associates across assigned manufacturing operations.
• Maintain an active presence on the production floor, monitoring audit activity, production flow, quality concerns, and staffing coverage.
• Coordinate and redistribute Quality resources based on production demand, audit workload, and identified quality risks.
• Support in-process and final quality audits, reinspections, and containment activities as needed.
• Perform routine verification checks to ensure Quality Associates consistently follow inspection requirements, procedures, and established standards.
• Provide coaching, guidance, and technical support to Quality Associates to improve inspection effectiveness and overall team performance.
• Identify recurring defects, quality trends, and potential process improvements, escalating significant concerns to Quality leadership.
• Respond to critical nonconformances and support corrective actions, containment, conditional releases, and quality hold requirements.
• Collaborate with Production, Quality Engineering, and other departments to resolve quality concerns and maintain efficient manufacturing operations.
• Maintain accurate documentation of Quality activities, verification checks, escalations, and shift handoffs.
• Ensure adherence to established Quality Standard Work, safety requirements, and applicable quality management systems.
• Perform other activities as required by the Quality Supervisor or Quality Manager.

Skills

Communication skills

Organizational skills

Problem-solving skills

Prioritization

Education

High School Diploma or GED

Associate degree (preferred)

Tools

SAP

Microsoft Office

Job description

WilsonHCG is seeking a Quality Associate Lead for 3rd shift at the Charlotte, NC facility. This onsite role provides floor-level leadership to Quality Associates, ensuring adherence to inspection standards and timely handling of quality issues.

You will monitor audits, guide problem resolution, and collaborate with cross-functional teams to sustain production quality and compliance with ISO 9001 standards. Strong leadership and hands-on coaching are essential.