Job Title: Quality Associate Lead Job Duration: 12+ Months Location: Charlotte, NC. 28269 Pay Range: $22/hr on W2
About this role
We are seeking a highly motivated, proactive, and detail-oriented Quality Associate Lead to support our manufacturing operations. The Quality Associate Lead will serve as the primary floor-level Quality leadership resource during their assigned shift, ensuring effective Quality coverage, supporting Quality Associates, and maintaining compliance with established quality standards.
Key Responsibilities
- Provide daily floor-level leadership and support to Quality Associates across assigned manufacturing operations.
- Maintain an active presence on the production floor, monitoring audit activity, production flow, quality concerns, and staffing coverage.
- Coordinate and redistribute Quality resources based on production demand, audit workload, and identified quality risks.
- Support in-process and final quality audits, reinspection, and containment activities as needed.
- Perform routine verification checks to ensure Quality Associates consistently follow inspection requirements, procedures, and established standards.
- Provide coaching, guidance, and technical support to Quality Associates to improve inspection effectiveness and overall team performance.
- Identify recurring defects, quality trends, and potential process improvements, escalating significant concerns to Quality leadership.
- Respond to critical nonconformances and support corrective actions, containment, conditional releases, and quality hold requirements.
- Collaborate with Production, Quality Engineering, and other departments to resolve quality concerns and maintain efficient manufacturing operations.
- Maintain accurate documentation of Quality activities, verification checks, escalations, and shift handoffs.
- Ensure adherence to established Quality Standard Work, safety requirements, and applicable quality management systems.
- Perform other activities as required by the Quality Supervisor or Quality Manager.
Required Qualifications
- High School Diploma or GED.
- 2+ years of experience in manufacturing quality control, inspection, or a related manufacturing environment.
- Strong communication, organizational, and problem-solving skills.
- Ability to prioritize multiple tasks and respond effectively to changing production demands.
- Ability to lift and move materials up to 35 lbs repeatedly and stand/walk for the majority of the workday, with or without reasonable accommodation.
Preferred Qualifications
- Associate degree or experience in a technical field preferred.
- Previous experience in a team lead, supervisory, or manufacturing leadership role.
- Strong understanding of manufacturing quality processes, inspection methods, and nonconformance management.
- Experience with quality management systems such as ISO 9001.
- Working knowledge of Microsoft Office, SAP, and manufacturing quality tracking systems.
- Ability to read and interpret engineering drawings, technical specifications, and manufacturing work instructions.
- Demonstrated ability to coach team members, resolve conflicts professionally, and promote accountability.
- Strong attention to detail with a proactive approach to identifying and preventing quality issues.