Quality Technician - EXP - CARRJP00003259 - Charlotte, NC - 3rd shift

WilsonHCG; Charlotte (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

WilsonHCG is seeking a Quality Associate Lead for 3rd shift at the Charlotte, NC facility. This onsite role provides floor-level leadership to Quality Associates, ensuring adherence to inspection standards and timely handling of quality issues.

You will monitor audits, guide problem resolution, and collaborate with cross-functional teams to sustain production quality and compliance with ISO 9001 standards. Strong leadership and hands-on coaching are essential.

Qualifications

• HS diploma or GED required.
• 2+ years of experience in manufacturing quality control.
• Strong communication, organizational and problem-solving skills.
• Ability to lift and move materials up to 35 lbs and stand/walk for long periods.

Responsibilities

• Provide daily floor-level leadership and support to Quality Associates across assigned manufacturing operations.
• Maintain an active presence on the production floor, monitoring audit activity, production flow, quality concerns, and staffing coverage.
• Coordinate and redistribute Quality resources based on production demand, audit workload, and identified quality risks.
• Support in-process and final quality audits, reinspections, and containment activities as needed.
• Perform routine verification checks to ensure Quality Associates consistently follow inspection requirements, procedures, and established standards.
• Provide coaching, guidance, and technical support to Quality Associates to improve inspection effectiveness and overall team performance.
• Identify recurring defects, quality trends, and potential process improvements, escalating significant concerns to Quality leadership.
• Respond to critical nonconformances and support corrective actions, containment, conditional releases, and quality hold requirements.
• Collaborate with Production, Quality Engineering, and other departments to resolve quality concerns and maintain efficient manufacturing operations.
• Maintain accurate documentation of Quality activities, verification checks, escalations, and shift handoffs.
• Ensure adherence to established Quality Standard Work, safety requirements, and applicable quality management systems.
• Perform other activities as required by the Quality Supervisor or Quality Manager.

Skills

Communication skills

Organizational skills

Problem-solving skills

Prioritization

Education

High School Diploma or GED

Associate degree (preferred)

Tools

SAP

Microsoft Office

Job description

Location: Charlotte, North Carolina, United States

Date published: 02-Nov-2026

Job ID: 181700

Description and Requirements

100% Onsite
3nd Shift, 10PM - 6:10AM Monday to Friday.
Occasional Overtime on Weekends based on business needs. Quality Associate Lead, 3rd shift

ABOUT THIS ROLE

We are seeking a highly motivated, proactive, and detail-oriented Quality Associate Lead to support our manufacturing operations at the Charlotte facility. The Quality Associate Lead will serve as the primary floor-level Quality leadership resource during their assigned shift, ensuring effective Quality coverage, supporting Quality Associates, and maintaining compliance with established quality standards.
The successful candidate will demonstrate strong leadership, communication, and problem-solving skills, with the ability to identify quality risks, coordinate resources, coach team members, and proactively address issues before they impact production or product quality.

KEY RESPONSIBILITIES

• Provide daily floor-level leadership and support to Quality Associates across assigned manufacturing operations.
• Maintain an active presence on the production floor, monitoring audit activity, production flow, quality concerns, and staffing coverage.
• Coordinate and redistribute Quality resources based on production demand, audit workload, and identified quality risks.
• Support in-process and final quality audits, reinspections, and containment activities as needed.
• Perform routine verification checks to ensure Quality Associates consistently follow inspection requirements, procedures, and established standards.
• Provide coaching, guidance, and technical support to Quality Associates to improve inspection effectiveness and overall team performance.
• Identify recurring defects, quality trends, and potential process improvements, escalating significant concerns to Quality leadership.
• Respond to critical nonconformances and support corrective actions, containment, conditional releases, and quality hold requirements.
• Collaborate with Production, Quality Engineering, and other departments to resolve quality concerns and maintain efficient manufacturing operations.
• Maintain accurate documentation of Quality activities, verification checks, escalations, and shift handoffs.
• Ensure adherence to established Quality Standard Work, safety requirements, and applicable quality management systems.
• Perform other activities as required by the Quality Supervisor or Quality Manager.

Required Qualifications

• High School Diploma or GED.
• 2+ years of experience in manufacturing quality control, inspection, or a related manufacturing environment.
• Strong communication, organizational, and problem-solving skills.
• Ability to prioritize multiple tasks and respond effectively to changing production demands.
• Ability to lift and move materials up to 35 lbs repeatedly and stand/walk for the majority of the workday, with or without reasonable accommodation.

Preferred Qualifications

• Associate degree or experience in a technical field preferred.
• Previous experience in a team lead, supervisory, or manufacturing leadership role.
• Strong understanding of manufacturing quality processes, inspection methods, and nonconformance management.
• Experience with quality management systems such as ISO 9001.
• Working knowledge of Microsoft Office, SAP, and manufacturing quality tracking systems.
• Ability to read and interpret engineering drawings, technical specifications, and manufacturing work instructions.
• Demonstrated ability to coach team members, resolve conflicts professionally, and promote accountability.
• Strong attention to detail with a proactive approach to identifying and preventing quality issues.