QSR Operations Lead: Hospitality & Service Excellence

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Graton Resort & Casino seeks a QSR Supervisor to oversee daily Quick Service Restaurant operations, ensuring smooth service, efficient workflows, and high-quality food and beverage delivery. The role includes supervising Team Members, coordinating staffing, maintaining product availability, and upholding cleanliness and safety standards.

The Assistant Manager collaborates with the QSR Manager and tenant partners, responding to guest concerns professionally and helping drive departmental goals

Qualifications

• Experience supervising restaurant staff.
• Ability to coordinate staffing and schedules.
• Familiarity with health and safety regulations.

Responsibilities

• Lead and manage all restaurant operations to ensure consistent excellence in service.
• Train and develop staff to uphold service standards.
• Ensure compliance with health, safety, and sanitation regulations.
• Oversee staff scheduling and station assignments for optimal coverage.
• Collaborate with property management and tenant partners on operational needs.

Skills

Team leadership

Staff scheduling

Guest relations

Food safety basics

Job description

Graton Resort & Casino seeks a QSR Supervisor to oversee daily Quick Service Restaurant operations, ensuring smooth service, efficient workflows, and high-quality food and beverage delivery. The role includes supervising Team Members, coordinating staffing, maintaining product availability, and upholding cleanliness and safety standards.

The Assistant Manager collaborates with the QSR Manager and tenant partners, responding to guest concerns professionally and helping drive departmental goals