QA/QC Manager – Federal Facility Maintenance

All Native Group, The Federal Services Division of Ho-Chunk Inc.; Fort Campbell North (KY); On-site; USD 90,000 - 130,000; Full time

Job summary

All Native Group seeks a QA/QC Manager to own the quality control program for facility maintenance operations at Fort Campbell North. You will conduct independent inspections, track defects and warranties, and prepare weekly reports for the Government customer.

You will oversee NCRs/CAPAs, maintain QC documentation, and coordinate with the Maintenance Superintendent and reliability team. DoD contracts experience and OSHA 30 certification are preferred.

Qualifications

• 7+ years of facilities maintenance or construction experience.
• 3+ years in a quality control role on federal DoD contracts.
• Experience writing QC plans and inspection checklists.
• Comfortable working in occupied residential buildings.

Responsibilities

• Run the quality control system and weekly quality reporting, and support Government quality assurance oversight.
• Inspect completed work independently of the technician who performed it where required, and verify technical completion before closeout.
• Track defects, rework and repeat visits, and share root causes with the Maintenance Superintendent and reliability team.
• Track warranties and installed-part warranty claims, and refer project warranty issues to the Government customer.
• Assemble quality evidence for monthly performance reporting.
• Administer resident satisfaction surveys and follow up on unresolved negative feedback.
• Plan inspections using risk-based sampling across trades, buildings and technicians.
• Issue and track nonconformance reports (NCRs) and manage corrective and preventive actions (CAPA) through verified closure.
• Maintain document control for QC plans, checklists, inspection records and procedures.

Skills

Quality inspection

Root-cause analysis

QC plans & checklists

Professional communication

Nonconformance & CAPA

Education

Associate's or bachelor's degree in Construction Management or a trade

Tools

CMMS

Job description

All Native Group seeks a QA/QC Manager to own the quality control program for facility maintenance operations at Fort Campbell North. You will conduct independent inspections, track defects and warranties, and prepare weekly reports for the Government customer.

You will oversee NCRs/CAPAs, maintain QC documentation, and coordinate with the Maintenance Superintendent and reliability team. DoD contracts experience and OSHA 30 certification are preferred.