QA Manager: Quality, CAPA & Cross-Functional Impact

CVS Health

Jefferson City (MO)

On-site

USD 54,000 - 159,000

Full time

6 days ago

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Job summary

CVS Health in the United States is seeking a QA leader who will drive the quality assurance program for software products. You will set strategic QA objectives, lead the team, and collaborate with cross-functional partners to define testing requirements and plans.

The role emphasizes metrics, reports to stakeholders, and continuous improvement. A background in claims/audit is preferred, with strong problem solving, collaboration, and growth mindset.

Qualifications

5-7 years work experience in a claims or claims audit position.
Adept at execution and delivery (planning, delivering, and supporting) skills
Adept at business intelligence
Adept at problem solving and decision making skills
Adept at collaboration and teamwork
Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

Leads and manages the QA team by setting strategic objectives and ensuring the implementation of effective quality assurance processes.
Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely and thorough testing of software products.
Analyses testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices.

Skills

QA leadership

Test strategy

Quality assurance

Cross-functional collaboration

Business intelligence

Root-cause analysis

Education

High school diploma or technical/vocational training

Tools

BI tools

Job description

The role emphasizes metrics, reports to stakeholders, and continuous improvement. A background in claims/audit is preferred, with strong problem solving, collaboration, and growth mindset.

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