QA Manager, General Merchandise — Lead Quality & Compliance

Walmart Inc.; Bentonville (AR); On-site; USD 80,000 - 155,000; Full time

Benefits offered by this job

Discount Card

10% discount

Live Better U

Walmart Academy

Healthcare coverage

Job summary

Walmart Inc. is seeking a Manager, Quality Assurance - General Merchandise in Bentonville, AR to lead QA programs and drive continuous improvement across product development and operations.

You will oversee audits, analyze KPI data, and mentor teams to uphold up-front quality designs and right-first-time service delivery. This role emphasizes integrity, collaboration with stakeholders, and strong leadership within a global retailer.

Qualifications

• Experience managing QA programs and conducting quality audits to enhance service delivery.
• Strong leadership to mentor and motivate teams toward continuous improvement.
• Experience with quality management systems, root cause analysis, and CAPA.

Responsibilities

• Oversee upfront quality during development, audits, KPI data analysis, and feedback to improve products.
• Develop, implement, and evaluate QA programs and process improvements.
• Collaborate with stakeholders to identify needs, update documentation, and ensure CAPA actions.
• Foster accountability to achieve quality objectives.
• Communicate findings and recommendations clearly to leadership for continuous improvement.

Skills

Quality Assurance

Audits

KPI data analysis

Leadership

QMS

CAPA

Data communication

Education

Bachelor’s degree in Business, Communications, Education, Engineering, or related field

Job description

Walmart Inc. is seeking a Manager, Quality Assurance - General Merchandise in Bentonville, AR to lead QA programs and drive continuous improvement across product development and operations.

You will oversee audits, analyze KPI data, and mentor teams to uphold up-front quality designs and right-first-time service delivery. This role emphasizes integrity, collaboration with stakeholders, and strong leadership within a global retailer.