QA Lab Tech I: Elevate Food Quality & Compliance

Westrock Coffee Company; Conway (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Westrock Coffee Company seeks an FSQA Lab Tech I to support lab operations, sample collection, and documentation, ensuring product quality and regulatory compliance in a food manufacturing setting.

The role requires a high school diploma or GED, 1–2 years in quality inspection and lab work, and strong Microsoft Office skills. You will maintain lab housekeeping, handle shipping/receiving for the Micro Lab, and perform finished goods testing on PET products and pre-retort cans.

Qualifications

• High school diploma or GED required.
• 1–2 years' experience with quality inspection, auditing, data collection, and testing.
• 6 months experience in a lab setting.
• Experience with Microsoft Office and office-based database systems.
• Able to understand department documents.
• Strong attention to detail and logical reasoning.
• Able to communicate well in a team environment.
• Ability to follow a schedule and verbal/written instructions.
• Read and speak English.
• Bachelors/Associate degree in science or quality tech preferred.
• Experience in food manufacturing preferred.
• Excellent oral and written communication skills.
• Respond quickly to information requests from internal and external customers.
• Ability to follow SOPs.

Responsibilities

• Finished Goods analytical testing of PET products and pre-retort cans.
• Maintain lab housekeeping and waste management, cleaning benchtops, carts, and biosafety cabinets.
• Manage shipping and receiving for the Micro Lab.
• Complete sampling errands and courier drops as needed.

Skills

Quality inspection

Auditing

Data collection

Testing

Lab experience

Microsoft Office

Office databases

Reading comprehension

Attention to detail

Team communication

Time management

Verbal communication

Written communication

English proficiency

Communication skills

Food manufacturing experience

Responsiveness

SOP compliance

Education

High school diploma or GED

Bachelors or Associate degree in science or quality technology (preferred)

Tools

Microsoft Office

Job description

Westrock Coffee Company seeks an FSQA Lab Tech I to support lab operations, sample collection, and documentation, ensuring product quality and regulatory compliance in a food manufacturing setting.

The role requires a high school diploma or GED, 1–2 years in quality inspection and lab work, and strong Microsoft Office skills. You will maintain lab housekeeping, handle shipping/receiving for the Micro Lab, and perform finished goods testing on PET products and pre-retort cans.