FSQA Lead Lab - Delta - Conway, AR

S&D Coffee; Conway (AR); On-site; USD 32,000 - 41,000; Full time

Job summary

S&D Coffee in Conway, Arkansas seeks an FSQA Lead Lab to oversee microbiological and analytical testing within our micro lab. This hands-on role combines technical execution with leadership to ensure high-quality production and regulatory compliance.

You will supervise shifts, train technicians, manage lab inventory, and coordinate sample handling, while applying SafetyChain and MS Office tools to maintain accurate data and fast response to internal and external customers.

Qualifications

• HS diploma required; higher degree preferred.
• Experience with lab data management systems.
• Ability to follow SOPs and safety protocols.

Responsibilities

• Oversee microbiological and analytical testing in a micro lab.
• Lead shift changes and train technicians.
• Manage lab inventory and equipment.
• Ensure regulatory compliance and QA documentation.
• Coordinate shipping/receiving for lab samples.

Skills

Lab testing

Quality control

SafetyChain

MS Office

English proficiency

Education

Science degree

Quality technology degree

Tools

SafetyChain

MS Office

Job description

FSQA Lead Lab - Delta

Job Number: 7097

Location: Conway, Arkansas, United States

FSQA Lab Tech Lead is a highly skilled and hands-on Lead Quality Technician to oversee microbiological and analytical testing operations within our Micro Lab. This role combines technical execution, leadership responsibilities, and collaborative problem-solving to ensure high-quality production standards and regulatory compliance.

Job Duties:

• Maintain lab housekeeping by managing waste, cleaning benchtops, cleaning carts, sanitizing biological safety cabinets, de-cluttering lab, other duties as assign, etc.
• Manage shipping and receiving packages for the Micro Lab
• Complete any errands including but not limited to sample pick‑up (when needed), courier package drop‑off, and any outside lab errands
• Outside lab sample collecting including water samples, etc.
• Finished Goods analytical testing of PET products and pre‑retort cans
• Finished Goods microbiological and analytical testing of post‑retort cans
• All microbiological testing including finished product, water, air, environment swabs, and internal samples request
• Responsible for batching for B1, B2, C1, drum and tote, and all production lines
• Respond quickly to information requests from internal and external customers
• Preform caffeine testing on HPLC for all products
• Provide additional support for Tech and Supervisor responsibilities including training and inventory management
• Lead shift changes
• Troubleshoot batching, other testing, and equipment
• Manage lab inventory
• Develop and implement training for technicians

Qualifications:

• High school diploma or GED.
• At least 1 year experience at Westrock Coffee
• At least 1 year experience in the lab at Westrock Coffee
• Ability to understand and troubleshoot SafetyChain systems for lab data
• Experience and knowledge with Microsoft Office and Office-based database systems.
• Ability to understand department documents
• Ability to display sound logic and attention to details.
• Ability to communicate comfortably and work with co‑workers in a team environment.
• Ability to follow a schedule, as well as verbal and written instructions.
• Read and speak English.
• Bachelors or Associate degree in a program in a science field or quality technology preferred
• Experience in food manufacturing preferred
• Demonstrate excellent oral and written communication skills.
• Sound Math skills e.g. Percent Calculations, averages, means, standard deviation etc.
• Respond quickly to information request from internal and external customers.
• Ability to follow SOPs

Equal Opportunity Employer / Vets / Disabled

Starting Pay Rate: $27.50

Requisition Number: 7097

Shift: Delta