QA & Compliance Specialist for Community Programs

Golden Gate Regional Center (GGRC); San Francisco (CA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Medical and Dental benefits

403(b) retirement with 10% employercon

Generous time off

Job summary

Golden Gate Regional Center in San Francisco is seeking a Quality Assurance Specialist to evaluate and monitor residential, day and specialized services across three counties for quality and compliance with Title XVII, California regulations, and GGRC standards.

The role requires a bachelor’s degree in social work or related field, plus 2+ years in developmental disabilities. Strong written and verbal communication, data management, and HIPAA/privacy awareness are essential.

Qualifications

• Bachelor's degree in social work or related field; Master's preferred.
• Minimum 2+ years post-graduate work, one of which must be in developmental disabilities.
• Strong communication, data management, and HIPAA compliance knowledge.

Responsibilities

• Coordinates and conducts quality assurance evaluations on community programs, including writing evaluation reports, follow-ups, and ongoing monitoring.
• Acts as an independent evaluator, team leader, or QA team member.
• Participates in State reviews of GGRC services.
• Revise evaluation tools for residential/nonresidential programs based on Title XVII and best practices.
• Analyze changes in Title XVII/XXII and DDS standards; make policy recommendations.
• Participate in RFP processes for provider selection when needed.
• Develop plans of correction for underperforming programs and provide follow up.
• Serve on committees and task forces to improve quality of programs.
• Provide specialized training workshops in evaluation and monitoring.
• Meetings with Community Care Licensing and other regional centers.
• Evaluate a Family Homes Agency annually and provide technical assistance.
• Provide technical assistance to community programs, including targeted seminars.

Skills

Written communication

Oral communication

Data documentation

MS Office suite

Diversity collaboration

Program evaluation

Workshop presentation

Project participation

HIPAA confidentiality

Education

Bachelor's degree in social work or related field

Master's degree preferred

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Golden Gate Regional Center in San Francisco is seeking a Quality Assurance Specialist to evaluate and monitor residential, day and specialized services across three counties for quality and compliance with Title XVII, California regulations, and GGRC standards.

The role requires a bachelor’s degree in social work or related field, plus 2+ years in developmental disabilities. Strong written and verbal communication, data management, and HIPAA/privacy awareness are essential.