QA Complaints Investigator

BioSpace; Indianapolis (IN); On-site; USD 65,250 - 169,400; Full time

Benefits offered by this job

Comprehensive benefit program

401(k) participation

Pension benefits

Vacation benefits

Medical and dental insurance

Well-being benefits

Job summary

A global healthcare leader in Indianapolis seeks a Quality Assurance Complaints Representative to ensure compliance and investigation of product complaints. Candidates should have a Bachelor's degree in a related field and experience in a GMP facility. The role includes coordinating complaints investigations, supporting process improvement initiatives, and ensuring compliance during inspections. This position offers a competitive salary and comprehensive benefits.

Qualifications

• Experience in a GMP facility required.
• Proficiency with applicable computer systems required.

Responsibilities

• Coordinates complaints investigations for product batches.
• Mentors Operation and support personnel on quality matters.
• Supports internal and external regulatory inspections.
• Participates in Lean projects to improve productivity.

Skills

Quality Systems Management

Root Cause Analysis

Basic Communication Skills

Interpersonal Skills

Attention to Detail

Education

Bachelor's or equivalent degree in Science or Engineering

Tools

SAP

MES (PMX)

Darwin

Job description

A global healthcare leader in Indianapolis seeks a Quality Assurance Complaints Representative to ensure compliance and investigation of product complaints. Candidates should have a Bachelor's degree in a related field and experience in a GMP facility. The role includes coordinating complaints investigations, supporting process improvement initiatives, and ensuring compliance during inspections. This position offers a competitive salary and comprehensive benefits.