Complaint Investigator I: Quality & Compliance

BD; San Diego (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Supportive learning and growth environment

Equal opportunity employment

Job summary

A global medical technology company is seeking a Complaint Specialist I in San Diego, California. This role involves the investigation of APM devices and supporting technical staff daily. Candidates should have an AS degree or similar experience, along with 2 years in quality or complaint handling, and familiarity with SAP and TrackWise. Strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment are essential. This position offers a chance to contribute to product safety and customer satisfaction.

Qualifications

• 2 years’ experience in quality or complaint handling.
• Knowledge of laboratory conditions and safety protocols.

Responsibilities

• Perform complaint investigations and document findings.
• Contribute to product safety and quality projects.
• Ensure compliance with regulatory requirements.

Skills

Attention to detail

Great communication skills

Problem-solving skills

Proficiency in MS Office

Education

AS or comparable industry experience

Tools

SAP

TrackWise

Job description

A global medical technology company is seeking a Complaint Specialist I in San Diego, California. This role involves the investigation of APM devices and supporting technical staff daily. Candidates should have an AS degree or similar experience, along with 2 years in quality or complaint handling, and familiarity with SAP and TrackWise. Strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment are essential. This position offers a chance to contribute to product safety and customer satisfaction.