Global Quality Complaint Analyst

Integrated Resources Inc.; Horsham (PA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading staffing firm is seeking a Complaint Management Analyst to handle product complaints and ensure compliance with regulatory standards. The successful candidate will have extensive experience in Quality Assurance within the pharmaceutical or medical device industries, focusing on analyzing and documenting product quality complaints. Strong communication and project management skills are essential for success in this role.

Qualifications

• 4+ years in Quality Assurance and/or Quality Control.
• Preferred experience in complaint vigilance life cycle for pharmaceutical products.
• Fluent in English, able to lead change initiatives.

Responsibilities

• Process and analyze product complaints according to SOPs.
• Compile complaint trending data and support internal audits.
• Communicate potential serious complaints in a timely manner.

Skills

Quality Assurance

Quality Control

Project Management

Communication

Organizational Skills

Analytical Skills

Education

BA/BS in Physical / Life Science

Job description

A leading staffing firm is seeking a Complaint Management Analyst to handle product complaints and ensure compliance with regulatory standards. The successful candidate will have extensive experience in Quality Assurance within the pharmaceutical or medical device industries, focusing on analyzing and documenting product quality complaints. Strong communication and project management skills are essential for success in this role.