QA Automation Lead for Marketing Campaigns

DoorDash, Inc.; Seattle (WA); On-site; USD 83,000 - 122,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks of paid parental leave

wellness benefits

commuter benefits match

paid time off

paid sick leave

medical, dental, and vision benefits

11 paid holidays

disability insurance

life insurance

Job summary

DoorDash's MarTech Operations team serves as the bridge between Retention Marketing and the tools, data, and systems that power it. As a Senior Associate focused on QA Automation, you will own the quality backbone for how we build, test, and ship marketing campaigns across DoorDash audiences.

You will expand QA automation tooling, drive the shift from manual QA to automated workflows, automate ship reviews, and scale multivariate QA across audiences while partnering with Marketing, Engineering,

Qualifications

• 3+ years of experience in marketing technology, quality assurance, marketing operations, program management, or a similar operational role at a technology company.
• Experience with QA processes for marketing campaigns or software QA automation.
• Comfort with data to track quality metrics and surface insights; basic SQL a plus.
• Strong written and verbal communication skills; translate QA processes for marketing practitioners.

Responsibilities

• Own and expand DoorDash's QA automation toolkit for Retention Marketing campaigns.
• Lead the transition from manual QA to automated QA across all audiences.
• Automate and streamline the ship review process.
• Design and scale multivariate QA and sample testing programs across DoorDash audiences.
• Partner cross-functionally with Marketing, Engineering, and Data Science to define QA requirements and readiness criteria.
• Track and report on QA coverage, defect rates, and campaign quality metrics.
• Build documentation, SOPs, and training for marketing teams adopting new QA tools.

Job description

DoorDash's MarTech Operations team serves as the bridge between Retention Marketing and the tools, data, and systems that power it. As a Senior Associate focused on QA Automation, you will own the quality backbone for how we build, test, and ship marketing campaigns across DoorDash audiences.

You will expand QA automation tooling, drive the shift from manual QA to automated workflows, automate ship reviews, and scale multivariate QA across audiences while partnering with Marketing, Engineering,