QA Automation Lead for Marketing Campaigns

DoorDash, Inc.; Austin (TX); On-site; USD 83,000 - 122,000; Full time

Benefits offered by this job

401(k) with match

Paid parental leave

Wellness benefits

Commuter benefits match

Paid time off

Medical insurance

Dental insurance

Vision benefits

Job summary

DoorDash's MarTech Operations team is seeking a Senior Associate focused on QA Automation to own the quality backbone for how we build, test, and ship marketing campaigns across DoorDash audiences. You’ll lead expansion of QA automation tooling and drive the shift from manual QA to automated QA workflows.

This role is cross-functional, partnering with Marketing, Engineering, and Data Science to define QA requirements, track coverage and defect metrics, and create SOPs and training to help teams

Qualifications

• 3+ years of experience in marketing technology, quality assurance, marketing operations, program management, or a similar operational role at a technology company.
• Experience with QA processes for marketing campaigns (peer review, ship review, sample/multivariate testing) or software QA automation.
• Expertise with Retention Marketing technology platforms (Braze, Salesforce, CDPs, or similar) preferred.

Responsibilities

• Own and expand DoorDash's QA automation toolkit for Retention Marketing campaigns.
• Lead the transition from manual QA to automated QA across all audiences.
• Automate and streamline the ship review process.
• Design and scale Multivariate QA / Sample Testing programs across DoorDash audiences.
• Partner cross-functionally with Marketing, Engineering, and Data Science to define QA requirements and operational readiness criteria.
• Track and report on QA coverage, defect rates, and campaign quality metrics.
• Build documentation, SOPs, and training that help marketing teams adopt new QA tools and processes with confidence.

Skills

QA automation

Quality assurance

Cross-functional coordination

Tools

Braze

Salesforce

CDPs

Job description

DoorDash's MarTech Operations team is seeking a Senior Associate focused on QA Automation to own the quality backbone for how we build, test, and ship marketing campaigns across DoorDash audiences. You’ll lead expansion of QA automation tooling and drive the shift from manual QA to automated QA workflows.

This role is cross-functional, partnering with Marketing, Engineering, and Data Science to define QA requirements, track coverage and defect metrics, and create SOPs and training to help teams