Senior QA Automation Engineer, MarTech Campaigns

DoorDash USA; San Francisco (CA); In loco; USD 83.000 - 122.000; Tempo pieno

Descrizione del lavoro

DoorDash is seeking a Senior Associate, QA Automation in Marketing Technology Operations to lead the expansion of QA automation tooling and shift from manual QA to automated workflows. You will design and scale multivariate QA programs, partner with Marketing, Engineering, and Data Science to define requirements, and build SOPs and training for adoption.

This role offers cross-functional impact across campaigns and audiences, with focus on building reliable quality processes and scalable testing

Competenze

• 3+ years of experience in marketing technology, quality assurance, marketing operations, program management, or a similar operational role at a technology company.
• Experience with QA processes for marketing campaigns (peer review, ship review, sample/multivariate testing) or software QA automation.
• Expertise with Retention Marketing technology platforms (Braze, Salesforce, CDPs, or similar) preferred.
• Demonstrated ability to coordinate cross-functional projects – defining milestones, managing dependencies, and keeping stakeholders aligned.
• Comfort working with data to track quality metrics and surface insights; experience with dashboards or basic SQL a plus.
• Strong written and verbal communication skills – able to translate technical QA processes into plain language for marketing practitioners.
• Detail-oriented with a high bar for quality; you notice what's missing before others do.

Mansioni

• Own and expand DoorDash's QA automation toolkit for Retention Marketing campaigns.
• Lead the transition from manual QA to automated QA across all audiences.
• Automate and streamline the ship review process.
• Design and scale Multivariate QA / Sample Testing programs across DoorDash audiences.
• Partner cross-functionally with Marketing, Engineering, and Data Science to define QA requirements and operational readiness criteria.
• Track and report on QA coverage, defect rates, and campaign quality metrics.
• Build documentation, SOPs, and training that help marketing teams adopt new QA tools and processes with confidence.

Descrizione del lavoro

DoorDash is seeking a Senior Associate, QA Automation in Marketing Technology Operations to lead the expansion of QA automation tooling and shift from manual QA to automated workflows. You will design and scale multivariate QA programs, partner with Marketing, Engineering, and Data Science to define requirements, and build SOPs and training for adoption.

This role offers cross-functional impact across campaigns and audiences, with focus on building reliable quality processes and scalable testing