QA ANALYST - SERVICENOW

Visa Hunt; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Visa Hunt is seeking a QA Analyst for a fully remote role focused on ServiceNow implementations. You will design and execute test cases, verify system functionality, and ensure quality across projects.

The role emphasizes functional testing, regression testing, defect management, and alignment with business requirements. You will collaborate with developers, analysts, and product teams in an Agile environment to deliver reliable releases.

Qualifications

• 3–5 years of software testing or QA experience.
• Strong ServiceNow or similar enterprise platform testing experience.
• Solid knowledge of SDLC and testing methodologies.
• Experience working in Agile environments.

Responsibilities

• Design and execute test cases, scenarios, and plans for ServiceNow apps.
• Conduct functional, regression, integration, and UAT testing.
• Log, track, and retest defects through resolution.
• Validate business requirements against system implementations.
• Collaborate with developers, BAs, and product teams to resolve issues.
• Support testing of workflows, configurations, and integrations in ServiceNow.
• Maintain test docs and ensure requirement traceability.
• Participate in Agile ceremonies and sprint planning.
• Assist in release validation and production readiness checks.

Skills

Manual testing

Test case design

Defect tracking

ServiceNow testing

API testing

Job description

This is a remote position.

The QA Analyst will be responsible for designing and executing test cases, validating system functionality, and ensuring quality across ServiceNow implementations. The role focuses on functional testing, regression testing, defect management, and ensuring business requirements are accurately delivered.

Key Responsibilities

• Design and execute test cases, test scenarios, and test plans for ServiceNow applications.
• Perform functional, regression, integration, and user acceptance testing (UAT).
• Identify, log, track, and retest defects through resolution.
• Validate business requirements against system implementations.
• Collaborate with developers, business analysts, and product teams to resolve issues.
• Support testing of workflows, configurations, and integrations within ServiceNow.
• Maintain test documentation and ensure requirement traceability.
• Participate in Agile ceremonies including sprint planning and reviews.
• Support continuous improvement of QA processes and testing standards.
• Assist in release validation and production readiness checks.

Required Qualifications

• 3-5 years of experience in software testing or QA roles.
• Strong experience testing ServiceNow or similar enterprise platforms.
• Solid understanding of software testing methodologies and SDLC.
• Experience working in Agile environments.

Technical & Functional Skills

• Manual testing (functional, regression, integration, UAT)
• Test case design and execution
• Defect tracking and reporting
• ServiceNow testing (workflows, modules, configurations)
• Basic API testing (Postman preferred)