Quality Control Analyst

Converge Resources; Phoenix (AZ); On-site; USD 34,440 - 55,104; Part time

Job summary

A technology firm in Phoenix, AZ is seeking a detail-oriented ServiceNow QA Tester to ensure the quality of their ServiceNow platform. You will be responsible for developing test plans, executing tests, identifying defects, and collaborating with cross-functional teams. The ideal candidate will have a basic understanding of ServiceNow, knowledge of QA methodologies, and strong analytical skills. This position offers an opportunity to grow your QA expertise.

Qualifications

• Basic understanding of ServiceNow and its modules.
• Knowledge of QA methodologies and the software testing lifecycle.
• Familiarity with test automation tools/frameworks.

Responsibilities

• Develop and execute test plans, cases, and scripts for ServiceNow applications.
• Perform functional, integration, regression, and performance testing.
• Identify, document, and track defects; work with developers to resolve them.
• Translate business requirements into test scenarios and validate results.
• Participate in test planning, design, and execution phases.

Skills

Basic understanding of ServiceNow and its modules

Knowledge of QA methodologies

Familiarity with test automation tools/frameworks

Strong analytical and problem-solving abilities

Effective communication and collaboration skills

Ability to work independently in a fast-paced environment

Job description

We are seeking a detail-oriented ServiceNow QA Tester to join our team in Phoenix, AZ. In this role, you will help ensure the quality and functionality of our ServiceNow platform through thorough testing, validation, and collaboration with cross-functional teams. This is a great opportunity to grow your QA expertise while gaining hands-on experience with ServiceNow.

Key Responsibilities

• Develop and execute test plans, test cases, and test scripts for ServiceNow applications.
• Perform functional, integration, regression, and performance testing.
• Identify, document, and track defects; work with developers to drive timely resolution.
• Translate business requirements into test scenarios and validate results.
• Participate in test planning, test design, and test execution phases.
• Validate data integrity and perform data-related testing within ServiceNow.
• Contribute to maintaining and enhancing the test automation framework.
• Provide clear status updates and test reports to stakeholders.

Required Skills

• Basic understanding of ServiceNow and its modules.
• Knowledge of QA methodologies and the software testing lifecycle.
• Familiarity with test automation tools/frameworks.
• Strong analytical and problem-solving abilities.
• Effective communication and collaboration skills.
• Ability to work independently in a fast-paced environment with multiple priorities.

Preferred Qualifications

• Experience with ServiceNow-specific testing tools or techniques.
• Exposure to Agile/Scrum development environments.

Seniority Level

Associate

Employment Type

Contract

Job Function

Quality Assurance and Information Technology