Q2C Systems Lead: Salesforce & CPQ Architect

The Wrap; New York (NY); Hybrid; USD 150,000 - 177,000; Full time

Benefits offered by this job

Equity through ESOP

Learning & coaching

Quarterly refresh days

Parental leave

MacBook and home workspace setup

Annual social impact days

Medical insurance for you and family

Job summary

Culture Amp in the United States is seeking a Senior Q2C Architect to own the end-to-end Revenue lifecycle, spanning Salesforce, DealHub CPQ, and DocuSign CLM. You’ll design, build, and run the most complex parts, partnering with Deal Desk, Finance, Pricing & Packaging, and Legal to ensure solutions meet business needs.

You’ll lead hands-on delivery, translate business problems into scalable designs, and drive the Q2C roadmap while reducing technical debt.

Qualifications

• 5+ years of progressive experience as a Solutions Architect, Lead Business Systems Analyst, or similar senior systems role in a fast-paced enterprise SaaS environment with subscription revenue.
• Deep, hands-on expertise across the Quote-to-Cash lifecycle including stakeholder needs and design trade-offs.
• Strong ownership mindset with architecture and execution on CPQ/CLM and billing programs; accountable for outcomes.

Responsibilities

• Own Q2C solutions end to end, designing the technical solution and integration patterns across Salesforce, DealHub CPQ, DocuSign CLM, and downstream systems.
• Lead hands-on implementation of the most complex Q2C workstreams, comfortable in design docs and code/workflow tooling.
• Be the primary technical partner for Deal Desk, Finance, P&P, and Legal, translating problems into scalable system designs and credible delivery commitments.
• Drive the Q2C roadmap with stakeholders, defining problems, creating detailed plans, and delivering post-launch success across multi-quarter programs.
• Eliminate technical debt by identifying and remediating issues and enforcing design standards.
• Partner with downstream teams to maintain and scale integrations, and represent GTM Systems in cross-team architecture conversations.
• Produce documentation—data flows, solution designs, runbooks, how-to guides—for operability by the broader team.
• Mentor teammates on Q2C best practices and contribute to the technical growth of the GTM Systems team.

Skills

Salesforce

CPQ

DocuSign CLM

DealHub CPQ

Apex/Flow

Tools

NetSuite

Job description

Culture Amp in the United States is seeking a Senior Q2C Architect to own the end-to-end Revenue lifecycle, spanning Salesforce, DealHub CPQ, and DocuSign CLM. You’ll design, build, and run the most complex parts, partnering with Deal Desk, Finance, Pricing & Packaging, and Legal to ensure solutions meet business needs.

You’ll lead hands-on delivery, translate business problems into scalable designs, and drive the Q2C roadmap while reducing technical debt.