Purchasing and Sales Support

Synergy Associates; Plymouth (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Synergy Associates is seeking a highly organized Purchasing and Sales Support Representative to join a team of about 25 professionals. You will provide support across purchasing and sales, ensuring data accuracy and timely communication with customers and vendors.

The role emphasizes multitasking, strong communication, and a proactive approach to handling orders, invoicing, and data entry to support executives and the sales team.

Qualifications

• Strong written and verbal communication in English.
• Attention to detail with data accuracy.
• Ability to multitask and switch focus quickly.
• Work well under pressure and meet deadlines.
• Team-oriented with dedication.
• Proficient with common computer programs, including Microsoft Office.
• Quick to learn new processes and systems.
• Sales support or customer service experience is a plus.

Responsibilities

• Enter and process new orders for purchasing and sales.
• Check data accuracy in orders and update records as needed.
• Expedite rush orders and update sales orders and shipping data.
• Negotiate prices and assist with vendor communications.
• Review pending orders and customer requests to ensure excellent service.
• Communicate with sales team and clients to obtain missing information or answer queries.
• Process payments, send invoices and tracking information.
• Assist with open sales order and purchase order management.
• Quote house accounts and provide data entry for sales figures and metrics.

Skills

Excellent communication

Attention to detail

Multitasking

Deadline driven

Team player

MS Office proficiency

Quick learner

Customer service experience

Job description

Synergy Associates is seeking a qualified, highly organized and efficient professional who can wear multiple hats throughout the workday while prioritizing the most important tasks at hand to join the team as a Purchasing and Sales Support Representative. We have a team of roughly 25 professionals, so you’ll be responsible for providing support to numerous individuals. Must have strong background in customer service and any administrative, clerical or prior sales support experience will be enormously helpful in ensuring your success.

Synergy Associates is a tier-one distributor of HPE Renew servers, storage, and network equipment for the United States. Additionally, we are a North American distributor providing Dell Recertified Enterprise Equipment. Founded in 1998, we are a designated channel source for both HPE and Dell resellers. Synergy is also an international distributor for HPE’s Replacement Parts Business supporting North America and Latin America.

Responsibilities:

• Enter and process new orders for purchasing and sales
• Checking data accuracy in orders
• Expedite requests for rush orders and update sales orders and shipping data as needed
• Negotiating prices and assisting with vendor communications
• Review pending orders and specific customer requests to ensure excellent customer service and customer experience
• Communicate with sales team and clients to obtain any missing information or answer queries
• Payment Processing
• Sending invoices and tracking information
• Assist with open sales order and purchase order management
• Quoting house accounts
• Perform data entry duties with regard to sales figures, metrics and other key data
• Provide administrative assistance to executives and management team members as required
• Other duties as assigned

Skills/Requirements:

• Excellent Communication both written and verbal skills - English
• Accuracy and attention to detail
• Ability to multitask and switch focus quickly
• An ability to work under pressure and make deadlines
• A team player with high level of dedication
• Proficient with common computer programs, including Microsoft Office
• Quick to learn
• Work experience as a Sales Support Specialist or Sales Support Associates preferred but not required