Pulmonology Patient Access Specialist – Full-Time

Inova; Falls Church (VA); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement match

Education assistance

Mental health support

Descripción de la vacante

Inova Pulmonology Willow Oaks is seeking a dedicated Patient Access Specialist for our new office. This full-time role is Monday–Friday, 8:00am–5:00pm, focused on admitting/scheduling patients, verifying insurance, and providing financial counseling.

Join a nationally recognized health system known for safety, quality and patient experience. You will work within Inova Health System's Service Excellence standards and contribute to a supportive patient financial services team.

Formación

• Education required: High School Diploma or GED.
• Experience required: 1 year in healthcare patient access or 1 year in healthcare revenue cycle, or a bachelor's degree.

Responsabilidades

• Expresses sincere concern and empathy when dealing with customer complaints.
• Accesses appropriate systems/services to confirm insurance coverage or other means of payment.
• Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
• Identifies and communicates payroll authorization and referral requirements to patients.
• Explains insurance benefits and patient liability by using appropriate communication methods/styles.
• Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary.
• Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures.
• Recognizes when a problem needs to be elevated for resolution and involves others in the problem-solving process when additional input is needed.

Educación

High School Diploma or GED

Descripción del empleo

Inova Pulmonology Willow Oaks is seeking a dedicated Patient Access Specialist for our new office. This full-time role is Monday–Friday, 8:00am–5:00pm, focused on admitting/scheduling patients, verifying insurance, and providing financial counseling.

Join a nationally recognized health system known for safety, quality and patient experience. You will work within Inova Health System's Service Excellence standards and contribute to a supportive patient financial services team.