Patient Access Specialist – Scheduling & Insurance

Inova; Fairfax (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement match

Education assistance

Student loan assistance

Mental health support

Job summary

Inova Pulmonology Willow Oaks is seeking a Patient Access Specialist to join our new office. This full-time role runs Monday through Friday, 8:00am–5:00pm, focusing on admitting and scheduling patients, verifying insurance, and providing financial counseling.

You will uphold Inova Health System's Service Excellence standards and support patients through the financial aspects of care with clarity and compassion.

Qualifications

• High School Diploma or GED required.
• 1 year healthcare patient access experience or 1 year in healthcare revenue cycle or bachelor’s degree.
• Strong customer service and communication skills.

Responsibilities

• Admit and schedule patients.
• Verify insurance coverage and benefits.
• Provide financial counseling to patients.
• Explain patient liabilities and payment options.
• Communicate scheduling changes to patients and staff.
• Identify payroll authorization and referral requirements.

Skills

Customer service

Communication

Empathy

Education

High School Diploma or GED

Job description

Inova Pulmonology Willow Oaks is seeking a Patient Access Specialist to join our new office. This full-time role runs Monday through Friday, 8:00am–5:00pm, focusing on admitting and scheduling patients, verifying insurance, and providing financial counseling.

You will uphold Inova Health System's Service Excellence standards and support patients through the financial aspects of care with clarity and compassion.