Pulmonary Medical Front Desk Lead & Scheduler

University of Maryland Faculty Physician's Inc.; Annapolis (MD); On-site; USD 26,000 - 39,000; Full time

Job summary

University of Maryland Faculty Physician’s Inc. in Annapolis, MD is seeking a Medical Practice Representative III-Pulmonary Medicine to lead front desk operations and optimize scheduling for the Pulmonary Medicine clinic.

You will ensure accurate patient check-ins, explain payer requirements, and support the revenue cycle while training junior staff. The ideal candidate has medical office experience, knowledge of payer contracts, and a commitment to accurate billing and efficient patient

Qualifications

• High school diploma or GED is required.
• 3–5 years of medical office experience.
• Knowledge of payer requirements for referrals and preauthorization.
• Experience in front and back-office operations and billing/coding.

Responsibilities

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Serves as lead worker and trainer for junior staff.
• Manages provider schedules and scheduling appointments accurately and effectively.
• Communicates patient responsibilities (referrals, co-pays, IDs, insurance card) at check-in.
• Supports revenue cycle activities and ensures accurate posting in billing systems.

Skills

Front desk leadership

Scheduling management

Patient scheduling

Payer contracts knowledge

Revenue cycle understanding

Cash collection

Billing and coding knowledge

Education

High school diploma or GED

Tools

GE Front Desk Credit Card Module

Job description

University of Maryland Faculty Physician’s Inc. in Annapolis, MD is seeking a Medical Practice Representative III-Pulmonary Medicine to lead front desk operations and optimize scheduling for the Pulmonary Medicine clinic.

You will ensure accurate patient check-ins, explain payer requirements, and support the revenue cycle while training junior staff. The ideal candidate has medical office experience, knowledge of payer contracts, and a commitment to accurate billing and efficient patient