Pulmonary Clinic: Patient Access & Registration Specialist

Saint Luke's; Kansas City (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

Saint Luke's is seeking a Patient Access Representative for our Pulmonary Clinic to be a friendly, detail-oriented first point of contact for patients. You will collect demographic, financial, and insurance information, verify benefits, and document data for billing while delivering an exceptional patient experience in a fast-paced healthcare setting.

This role emphasizes accuracy, strong computer skills, and teamwork.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask in a fast-paced healthcare setting.
• Attention to detail and accuracy in data entry.
• Proficiency with computers and registration systems.

Responsibilities

• Interview patients to collect demographic, financial, and biographical information.
• Verify insurance eligibility and benefits.
• Document information for billing and reimbursement.
• Maintain compliance with federal and state regulations.
• Collect patient payments with professional communication.
• Explain financial resources, including payment plans and lines of credit.
• Provide exceptional customer service and ensure accurate registration.
• Enter and maintain patient information in electronic systems.
• Support workflow and productivity standards.

Skills

Customer service

Communication skills

Multitasking

Data entry

Critical thinking

Tools

EHR systems

Job description

Saint Luke's is seeking a Patient Access Representative for our Pulmonary Clinic to be a friendly, detail-oriented first point of contact for patients. You will collect demographic, financial, and insurance information, verify benefits, and document data for billing while delivering an exceptional patient experience in a fast-paced healthcare setting.

This role emphasizes accuracy, strong computer skills, and teamwork.