Patient Access Specialist: Registration, Insurance & Billing

Saint Luke's Health System; Kansas City (MO); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Saint Luke’s Convenient Care Troost is seeking a Patient Access Representative to greet patients, collect demographic and financial information, verify insurance, and assist with billing questions. The role requires strong computer skills, excellent communication, and the ability to multitask in a busy clinical environment.

Hours include Mon-Fri with some weekend/holiday coverage and potential floating to other Community Care Clinics.

Qualifikationen

• Experience with patient intake and data collection is preferred.
• Ability to verify insurance eligibility and explain benefits.
• Strong attention to detail and accuracy in collecting demographic information.
• Excellent communication and problem-solving abilities in a fast-paced environment.

Aufgaben

• Conduct professional patient interviews to collect demographic, financial, and biographical information.
• Verify insurance eligibility and benefits; assist with insurance-related billing questions.
• Process payments and discuss payment options, including plans or credits when appropriate.
• Deliver high-quality customer service and support a smooth patient flow in a clinical setting.

Kenntnisse

Customer service

Multitasking

Interpersonal skills

Computer skills

Jobbeschreibung

Saint Luke’s Convenient Care Troost is seeking a Patient Access Representative to greet patients, collect demographic and financial information, verify insurance, and assist with billing questions. The role requires strong computer skills, excellent communication, and the ability to multitask in a busy clinical environment.

Hours include Mon-Fri with some weekend/holiday coverage and potential floating to other Community Care Clinics.