Patient Access Specialist: Insurance & Billing Expert

Saint Luke's North Hospital; Lee's Summit (MO); On-site; USD 22,000 - 33,000; Part time

Job summary

Saint Luke's North Hospital is seeking a Patient Access Representative to interview patients, verify insurance eligibility, and collect payments in a fast-paced healthcare setting. The role emphasizes accurate data gathering, effective communication, and assisting patients with available payment options.

The position supports hospital billing processes and requires strong computer and multitasking abilities, with a focus on service excellence and regulatory compliance.

Qualifications

• Interviews patients to collect demographic, financial and biographical information.
• Understanding of insurance terminology and eligibility verification.
• Ability to collect payments and refer to financial resources as needed.
• Strong computer, critical thinking and multitasking skills.

Responsibilities

• Conduct professional patient interviews and collect required information.
• Verify insurance eligibility and benefits; assist with billing to payors.
• Process payments and discuss payment plans or lines of credit when needed.
• Maintain high quality service and accuracy in a fast-paced environment.

Skills

Patient interviews

Critical thinking

Multitasking

Communication skills

Tools

Billing software

Job description

Saint Luke's North Hospital is seeking a Patient Access Representative to interview patients, verify insurance eligibility, and collect payments in a fast-paced healthcare setting. The role emphasizes accurate data gathering, effective communication, and assisting patients with available payment options.

The position supports hospital billing processes and requires strong computer and multitasking abilities, with a focus on service excellence and regulatory compliance.