Pulmonary Clinic Administrative Assistant - Mon-Fri, 40h

Hugh Chatham Health, Inc.; Milwaukee (WI); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plan with employer match

Educational Assistance Program

Job summary

Advocate Health’s Aurora Medical Group in Wisconsin is hiring a Clinical Office Assistant for the Pulmonary Administration and Clinic. The role supports providers, engages with patients, and helps ensure a seamless clinic experience. Monday through Friday schedule with no weekends or holidays.

The ideal candidate has a high school diploma and at least one year of scheduling or clerical experience, preferably in healthcare, and will work in a collaborative ambulatory care team.

Qualifications

• High School Diploma or GED required.
• Typically requires 1 year of scheduling, customer service, and clerical experience.
• Experience in healthcare settings is a plus.

Responsibilities

• Patient Care Reception: Greet visitors, check-in patients, collect co-payments, and answer routine inquiries
• Appointment Scheduling: Manage provider calendars, book patient visits, and coordinate external referrals or appointments.
• Phone Management: Answer calls, screen inquiries, and triage clinical messages.
• Medical Records Handling: Assemble, copy, process, and release patient charts in coordination with Medical Records.
• Administrative Operations: Sort mail, manage office supplies, maintain equipment, and coordinate logistics for meetings.
• Data & Reporting: Update registries, compile basic administrative reports, and process billing or reimbursement forms.
• Insurance Coordination: Process patient registrations, complete medical referrals, and track required insurance re-authorizations.

Skills

Scheduling experience

Customer service

Administrative support

Education

High School Diploma or GED

Job description

Advocate Health’s Aurora Medical Group in Wisconsin is hiring a Clinical Office Assistant for the Pulmonary Administration and Clinic. The role supports providers, engages with patients, and helps ensure a seamless clinic experience. Monday through Friday schedule with no weekends or holidays.

The ideal candidate has a high school diploma and at least one year of scheduling or clerical experience, preferably in healthcare, and will work in a collaborative ambulatory care team.