Pulmonary Care Front Desk Associate II

Jefferson Health; Pennsylvania; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Retirement plans

Job summary

Jefferson Health in Montgomery County, PA, is seeking a Patient Services Associate II for the Pulmonary department. The role supports patient check-in/check-out, verifies demographics, and processes pre-authorizations to ensure smooth clinic flow.

Two office locations require on-site presence: Norristown and East Norriton. The position emphasizes courteous patient interactions and HIPAA compliance in a fast-paced, in-office setting.

Qualifications

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients and/or visitors.
• Ability to process and interpret data.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with Jefferson values.
• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements.

Skills

Customer service

Communication

Data processing

Multitasking

Education

HS Diploma or equivalent

Tools

EPIC

Job description

Jefferson Health in Montgomery County, PA, is seeking a Patient Services Associate II for the Pulmonary department. The role supports patient check-in/check-out, verifies demographics, and processes pre-authorizations to ensure smooth clinic flow.

Two office locations require on-site presence: Norristown and East Norriton. The position emphasizes courteous patient interactions and HIPAA compliance in a fast-paced, in-office setting.