Publishing Systems Analyst (Hybrid - On-Site)

thenewyorktimes; New York (NY); Hybrid; USD 100,000 - 120,000; Full time

Job summary

The New York Times is seeking a System Analyst to support the operation and maintenance of the infrastructure for publishing and production workflows. You will collaborate with the IT department and vendors to ensure seamless integration with production systems, and you will report to the Manager of Production Systems at the College Point plant in Queens, NY.

This role is hybrid with 3 days on-site and requires working off hours during migrations, outages, and upgrades in a 24/7/365 operation.

Qualifications

• Bachelor's Degree in Information Technology or equivalent professional experience.
• 2+ years Systems Analyst experience.
• Experience supporting publishing, preprint, and print workflows.
• Proficiency in virtual server environments, firewall and security.
• Skills in basic IT realms, networking, DNS, IP, GPOs, and database concepts.

Responsibilities

• Research, develop, test, and maintain infrastructure of applications controlling publishing and production, including NewswayX, SGV, EMS/ASRS, PDS, SAM ERP, Time and Attendance, Press Monitoring and others.
• Support vendor production systems.
• Create technical specifications for new features and manage related JIRA tickets.
• Write system and user documentation and provide training to users for new or modified features.
• Demonstrate support for journalistic independence and commitment to the mission.

Skills

Systems analysis

Publishing workflow support

Virtual server environments

Networking basics

DNS/IP/GPOs

Database concepts

Education

Bachelor's degree in Information Technology or equivalent

Job description

The New York Times is seeking a System Analyst to support the operation and maintenance of the infrastructure for publishing and production workflows. You will collaborate with the IT department and vendors to ensure seamless integration with production systems, and you will report to the Manager of Production Systems at the College Point plant in Queens, NY.

This role is hybrid with 3 days on-site and requires working off hours during migrations, outages, and upgrades in a 24/7/365 operation.