System Analyst

thenewyorktimes; New York (NY); On-site; USD 100,000 - 120,000; Full time

Job summary

The New York Times is seeking a System Analyst to support the operation and maintenance of the infrastructure for publishing and production workflows. You will collaborate with the IT department and vendors to ensure seamless integration with production systems, and you will report to the Manager of Production Systems at the College Point plant in Queens, NY.

This role is hybrid with 3 days on-site and requires working off hours during migrations, outages, and upgrades in a 24/7/365 operation.

Qualifications

• Bachelor's Degree in Information Technology or equivalent professional experience.
• 2+ years Systems Analyst experience.
• Experience supporting publishing, preprint, and print workflows.
• Proficiency in virtual server environments, firewall and security.
• Skills in basic IT realms, networking, DNS, IP, GPOs, and database concepts.

Responsibilities

• Research, develop, test, and maintain infrastructure of applications controlling publishing and production, including NewswayX, SGV, EMS/ASRS, PDS, SAM ERP, Time and Attendance, Press Monitoring and others.
• Support vendor production systems.
• Create technical specifications for new features and manage related JIRA tickets.
• Write system and user documentation and provide training to users for new or modified features.
• Demonstrate support for journalistic independence and commitment to the mission.

Skills

Systems analysis

Publishing workflow support

Virtual server environments

Networking basics

DNS/IP/GPOs

Database concepts

Education

Bachelor's degree in Information Technology or equivalent

Job description

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it's why our business strategy centers on making journalism so good that it's worth paying for.

About the Role, Mission or Department Overview

The New York Times is looking for a System Analyst to support the operation and maintenance of the infrastructure for our publishing and production operations. You will support essential in-house applications and workflows. You will play an important part in ensuring these systems integrate with our broader production environment. You will collaborate with the larger IT department. You will need to support our manufacturing processes. You will work with internal colleagues, vendors, and contracted third-party developers. You will report to the Manager of Production Systems at the College Point plant in Queens, NY. This department is part of the corporate IT department of the New York Times. You will not manage people, but will independently manage projects. You will be hybrid, with 3 days on-site expected. The College Point plant is a 24/7/365 operation manufacturing newspapers. We will require you to work off hours during system migrations, outages, and upgrades.

Responsibilities

• Research, develop, test, and maintain infrastructure of applications controlling publishing and production, including the following systems: NewswayX - plate room traffic, SGV (Server Guided Vehicle) - Used to control automated paper delivery, EMS/ASRS, PDS, SAM ERP system, Time and Attendance system, Press Monitoring system, and others.


• Support vendor production systems


• Create technical specifications for new features and manage related JIRA tickets.


• Write system and user documentation and provide training to users for new or modified features.


• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications

• Bachelor's Degree in Information Technology or equivalent professional experience.


• 2+ years Systems Analyst experience.


• Experience supporting publishing, preprint, and print workflows.


• Proficiency in virtual server environments, firewall and security


• Skills in basic IT realms, networking, DNS, IP, GPOs, and database concepts.

Preferred Qualifications

• Experience working in printing plants and knowledge of printing processes.


• Experience in Systems Analysis, specifically bridging the gap between user needs and technical implementation.


• Experience building and maintaining documentation for complex legacy and modern systems.

REQ-020445

The annual base pay range for this role is between: $100,000 - $120,000 USD

The New York Times Company is committed to being the world's best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)'s Know Your Rights Poster is available here .

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [e-mail]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.