Publishing Operations Manager

BC Forward; New York (NY); On-site; USD 143,270,000 - 172,200,000; Full time

Job summary

TSRTSR is seeking a Publishing Operations Manager to join the client’s Global Publishing team on a 6‑month, on‑site engagement in New York, NY. The role focuses on managing author and talent contracts, invoices, payments, onboarding, and cross‑functional workflows.

The ideal candidate has 4+ years in publishing or related operations, with strong organization, communication, and project management skills. On‑site schedule is Mon–Fri, 9:00–6:00.

Qualifications

• 4+ years in publishing, entertainment, media, talent management, or related operation roles.

Responsibilities

• Manage day-to-day ops for author and talent engagements: contracts, onboarding, invoices, payments, documentation.
• Coordinate contracts from initiation to execution with Legal, Editorial, Finance and external reps.
• Develop and maintain processes for author/talent setup, payment, invoicing and financial workflows.
• Serve as central point of contact for operational questions across teams and partners.
• Maintain contracts, contacts, payment details, invoices and data records.
• Process, track and reconcile invoices with Finance to resolve discrepancies.
• Own trackers and reporting on contracts, payments, expenses, milestones and deadlines.
• Flag upcoming deadlines and obligations; monitor milestones.
• Collaborate with Editorial, Finance, Legal, Production, Marketing to keep workflows on track.
• Identify opportunities to streamline processes and improve systems.

Skills

Publishing operations

Organization & PM

Stakeholder management

Invoices & payments

Contracts & documentation

Communication skills

Confidential information handling

Independent work

Job description

Job Title

Publishing Operations Manager

Location

New York, NY (On-site)

Duration

6 months, possible extension

Pay Range

$50-60/hour

Contract Type

W2

About TSRTSR

TSRTSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants.

Job Description

We are seeking a Publishing Operations Manager to join our dynamic team at client's Global Publishing. The ideal candidate will have strong experience in publishing, entertainment, media, talent management, or related operational environments and a proven ability to build and manage operational processes across contracts, invoices, payments, and cross-functional workflows.

Work Hours and Environment

On-site, full time. Monday to Friday, 9:00 a.m. to 6:00 p.m.

Responsibilities

• Manage day-to-day administrative operations for author and talent engagements, including contracts, onboarding, invoices, payments, and documentation.
• Coordinate contracts from initiation through execution with Legal, Editorial, Finance, and external representatives, ensuring timely completion and follow-up.
• Develop and maintain efficient processes for author and talent setup, payment, invoicing, and recurring financial workflows.
• Serve as the central point of contact for operational questions, coordinating information across internal teams and external partners.
• Maintain accurate records of contracts, contacts, payment details, invoices, and other author and talent data.
• Process, track, and reconcile invoices and payments, partnering with Finance to resolve discrepancies and outstanding items.
• Own operational trackers and reporting systems, ensuring data integrity and regular reporting on contracts, payments, expenses, milestones, and deadlines.
• Monitor contractual and operational milestones, proactively flagging upcoming deadlines and obligations.
• Partner with Editorial, Finance, Legal, Production, and Marketing to keep workflows on track and resolve issues.
• Identify opportunities to streamline processes, improve systems, and increase operational efficiency.

Required Skills & Qualifications

• 4+ years in publishing, entertainment, media, talent management, or a related operational/business environment.
• Strong organizational and project-management skills with attention to detail.
• Proven ability to manage multiple workflows, deadlines, and stakeholders simultaneously.
• Experience with invoices, payments, contracts, or similar administrative financial processes.
• Proficiency with spreadsheets and databases; Microsoft Office and Google Workspace, including Google Sheets.
• Excellent written and verbal communication skills.
• Ability to communicate professionally with authors, agents, managers, vendors, and internal stakeholders.
• Strong follow-through and a proactive approach to resolving outstanding issues.
• Discretion in handling confidential information.
• Comfort working independently while collaborating with a cross-functional team.

Preferred Skills

• Background in publishing and familiarity with the business of books.
• Experience in enterprise environments, vendor management, and process design.

Deal Breakers

• Inability to operate independently in a fast-paced, evolving environment with a strong sense of urgency.
• Reluctance to take initiative and communicate confidently with stakeholders.

Why TSR?

At TSR, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.