Public Works & Water Services Admin Specialist

Gulfshoresal; Bryan (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

City of Bryan is hiring for a non-exempt Administrative/Support position in Public Works and Water Services. Work schedule is Monday–Friday, 8am–5pm, with a hiring pay rate of $17.00–$20.00 per hour depending on qualifications.

The role provides flexible support to Public Works Call Center and Water Services, and may be assigned to either department based on workload. Responsibilities include processing inquiries, payments, entering data and work orders, records management, and procurement

Responsibilities

• Receives and processes inbound inquiries (calls, emails, in-person) from citizens, staff and the public.
• Records and tracks contact details and service needs for follow-up and documentation.
• Processes payments and purchase requisitions with proper documentation.
• Gathers information for bid packages and specifications as needed.
• Composes and edits correspondence, reports, forms, minutes and notices.
• Enters and tracks work orders for Public Works services.
• Communicates status updates to customers regarding work orders.
• Verifies repairs with customers and crews for completion.
• Closes work orders and records hours, materials, and equipment used.
• Maintains department records; scans documents into the Laserfiche system.
• Issues account credits, adjustments, and charges in the utility billing system.
• Assists in procurement of department materials and supplies.
• Operates and monitors the computer-aided radio system.
• Maintains confidentiality of sensitive information.
• Performs related duties and responds promptly to work demands.

Job description

City of Bryan is hiring for a non-exempt Administrative/Support position in Public Works and Water Services. Work schedule is Monday–Friday, 8am–5pm, with a hiring pay rate of $17.00–$20.00 per hour depending on qualifications.

The role provides flexible support to Public Works Call Center and Water Services, and may be assigned to either department based on workload. Responsibilities include processing inquiries, payments, entering data and work orders, records management, and procurement